“Tonya the best, She doesn't make mistakes, cares for the people, remembers our coffees! Tonya took this place over and the customer service has been on point ever since! She Deserves any kind of raise she can get! Completely a different atmosphere with her as manager!No other Manager that has run this DD has worked it like she does! Keep her!!!“
“Went inside. It's a very busy drive thru dunkin' but I was waited on fairly quickly. The girl at the counter was courteous, but seemed rushed. The order took a while to be made, but it was tasty. A good experience overall. It'd probably be faster to go thru the drive thru if you go here.“
“Drive thru employees are always on point only time I’d not go is at night closer to closing time when they seem to be understaffed. The morning crew is top notch for any McDonalds I’ve been to. When the apps codes don’t go through management often just hand inputs a discount unlike other restaurant locations. The atmosphere is great it just seems like when you go inside you are tended to less promptly then while in drive thru but nothing is perfect and it’s always clean.“
“I had to find this Dunkin’s page and review them because they’re just so awesome and nice to me every time I go. I’m a regular in the morning and they know my order every time I pull up which might be common but one of the great drive through people at this Dunkin’ is really amazing at drawing and he’s drawn art on my Dunkin cups so now I’m sold.“
“This is an awesome, amazing place. They get and make their coffee the way you want it every time. Unlike the one on Meadow Street in Chicopee. They NEVER get it correct. Please be sure that you visit this DD. Friendly staff.Parking: Lots of parking in a clean parking lot.Kid-friendliness: They treat kids like they do adultsWheelchair accessibility: The only downfall is that they only have one handicap parking space. The ramp is well built.“
“The Chicopee store is one of the best staffed Starbucks in Western MA. The staff is wonderful at this location. Drinks are always spot on, kind and courteous employees and quick speed of service. I am frequently disappointed at other Starbucks locations quality of service compared to this store. Keep up the good work!“
“Great coffee, great breakfast menu. But since the donuts are now factory made and not in the restaurant. They are more hard and stale as the day goes on, Since they are shipped frozen and then thawed. You are better off getting freshed baked from a store bakery. Duck Donuts ot a Bakery. Fred the Baker is rolling in his grave.“
“This dunkin is prime. Food isn't great but that is just because its dunkin. The staff here though is amazing they are crazy fast and very polite and friendly, even pretty funny which is def above and beyond I'm barely even conscious at “
“Food is great. I ordered for take out and I think the cafe space inside and out is adorable and cozy. Was surprised by the large portions of the foods. Will definitely be back for more!Vegetarian options: They have things like avocado toast and bakery items that may suit vegetarian needs. Yummy foods“