Customers` Favorites
“Staff is always very nice and friendly. They have never messed up my drink which I greatly appreciate (although we are all human, they never drop the ball on my order!) I always order ahead on the app and my drink is always prepared and ready.“
“This is about this particular Starbucks coming to the rescue for my doggy Monty who LOVES his visits to SB! Read on! ********* DD vs SB WARS!!! OK Dunkin' Donuts people, give me what you got! I pull into DD in Utica and get DENIED for a "whip" for Monty (Puppuccino). I offer to pay for it. NOPE. I offer to PAY full price for a cappuccino, just give me some whip. NOPE. I get this answer, "we don't do that here!!" I asked if they have whipped cream. Yes. Then let me BUY some! NOPE!! You mean, I can't PAY you $4 for some whipped cream....that you just told me you have??? You made (my dog) Monty SAD!!!!! So ..THIS nice couple you can't see in the video told me a similar #DD story. They wouldn't sell him an iced coffee...so he had to ask for a cup of ice and regular coffee.🤨 #dunkindonuts #utica....lesson#1: it's about the CUSTOMER! ALWAYS!! #DDUtica FAIL!!!!! Thank you, Starbucks - Ludlow, MA!!! 🙏😍❤ #nobodyputsbabyinthecorner #starbucks #ludlow #totherescue #montyGOThisPuppuccino To see video, @jeripalumbo FB (it's a public post)“
Customers` Favorites
“Big THANK YOU to Dylan today for your patience and understanding while serving my son with a recently discovered food allergy. Your kindness is much appreciated as our family figures out what he is able to ingest. You have no idea how much this meant to me.“
Customers` Favorites
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“My husband and I were avid Starbucks espresso drinkers who wanted fresher espresso and started trying different local coffee shops/cafes in the area. Most were really good but Ludlow coffee Co is amazing and honestly top notch. I haven’t found a place I like more. The cold foam is deliciously whipped and doesn’t fall flat. I’ve had several coffee meets with my friends here and we all love the chill vibe it gives as well. Sandwiches and pastries are also delicious and very well made. Good portion size for the price. There are dairy free options such as almond or oat milk. No soy option. Great spot to stop for coffee. I recommend this spot to everyone and stopped looking for my favorite local coffee shop/cafe because I found mine.“