Customers` Favorites
Customers` Favorites
“so let me start by saying I've been coming here everyday for probably 15 years. I wouldnt say I recommend them but things have been fine over the years minus a few poorly made coffees etc. There is a male who takes your order in the drive thru who has the very best attitude and he is always really great. However today I found a piece of metal in my sons chocolate glazed donut. I decided to call and tell them so they could check their donuts to ensure this wasn't a problem in others. I didnt want anything feom them except for them to ensure the safety of others and check their donuts. The lady who answered I believe is the manager. She brushed me off and basically said they don't make the donuts as if this deems it not her problem... this was an unacceptable response and very concerning. If I were an employee and someone called me to tell me there was a metal piece in a donut I would have asked questions and been very concerned! However, it was obvious she did not care and had zero intentions on following through. . I'm thankful thst we saw the metal before my son ate it and I am unsure how they didnt see it before placing it in the bag since it was sticking straight out!“
Customers` Favorites
“Vanilla latte. Or vanilla black tea“
Customers` Favorites
“Was in Northampton for the first time today and stopped in here! Great coffee, excellent service, and cozy atmosphere!!“
Customers` Favorites
“Best vegan pastries in Western MA, and honestly some of the best pastries I’ve had anywhere. The passion fruit tart is one of my favorite desserts on Earth. I literally had tears of joy after having to go dairy free and not being able to eat my favorite things. Every pastry tastes incredibly thoughtful, fresh, and made with real passion. Even non-vegans would be blown away!“
“Clay is one of the sweetest people i have interacted with there! The most genuine, happy, sweet worker. I wish i get them everytime i go through because of how sweet they are and how they spend the time to help you decide what drink is good and gives you ideas!“
“My husband and I were avid Starbucks espresso drinkers who wanted fresher espresso and started trying different local coffee shops/cafes in the area. Most were really good but Ludlow coffee Co is amazing and honestly top notch. I haven’t found a place I like more. The cold foam is deliciously whipped and doesn’t fall flat. I’ve had several coffee meets with my friends here and we all love the chill vibe it gives as well. Sandwiches and pastries are also delicious and very well made. Good portion size for the price. There are dairy free options such as almond or oat milk. No soy option. Great spot to stop for coffee. I recommend this spot to everyone and stopped looking for my favorite local coffee shop/cafe because I found mine.“
Customers` Favorites
“Drove up from New York (signed the board) for my 5 year old grand daughter's recital. Food was really good and the people were very nice. will definitely be back!“
Customers` Favorites
“best donuts around 💕miss the east longmeadow location“
Customers` Favorites
“What an amazing place to grab a bite to go! You can’t go wrong with a cupcake and a nice big salad full of fresh veggies. Bonus points for the roster of house made dressings. Extra bonus points for the welcoming atmosphere and awesome staff. Extra extra bonus points for the coolest owner in town. 100000/10“
Customers` Favorites
“Wonderful service. Very helpful. Delicious food and tea.“
“My favorite place to have a latte & relax. It's also my go-to when I need a special gift.“
Customers` Favorites
“not sure about vegan experience but for vegetarians they have many options and are always willing to help with substitutions! my personal favorites are the fresh mozzarella melt and the quinoa bowl! my boyfriend’s favorite is the veggie burrito with pico Updated from previous review on 2026-04-10“
Customers` Favorites
“I was here yesterday because the Dunkin I regularly go to was closed. This is my go to Dunkin now. The staff is so friendly and quick.“
“The Zen Frog offers a delightful mix of housewares, coffees, and teas. While the pastries could be fresher, the ambiance is elevated by live music nights and rejuvenating reiki/tai chi sessions, making it a haven for relaxation and enjoyment.“
Customers` Favorites
“Just gotta go. 🚁☎️🚌“
Customers` Favorites
“La comida estaba asombrosa y el servicio estuvo espectacular. Difinitivamente que volveré a este lugar.“
Customers` Favorites
“SO good. the dill cream cheese was amazing, i added it to the american sandwich. pretty fair prices too for the quality…other shops like this hike the price up to $20 for a coffee and a sandwhich but my order came out to about $14. wish i lived closer!“
Customers` Favorites
“The drinks here are amazing and the rotating specials are always creative and delicious! The people who work here are super nice too! A super cozy environment all around! And don't worry, there's no punishment if you come in and you're not wearing a tunic!“
“It's a small cozy place and great to bring friends if you want to talk. And, their pastries are from nearby Lemon Bakery which makes superb ..... everything!“
Customers` Favorites
“We’ve gone here 5 times now and love it every time! We get the food as well and it’s just as good as the drinks!“
Customers` Favorites
“Great owners, care about us customers as we care about them..!“
Customers` Favorites
“We arrived in Northampton with a request from my son for a scone, so to Google I went for a coffee shop with scones. Lo and behold Shelburne Falls Coffee Roasters was a four minute walk from our AirBnB! Delicious sunrise smoothies, latte, Americano, breakfast sandwiches, scones and the cherry on top- a rad t shirt to support the Trevor Project! We will definitely be visiting again!“
Customers` Favorites
“Went to pick up a gift card yesterday and had my young son with me. The super helpful gentleman asked if my son would like a munchkin and at first I said no then changed my mind because he hasn’t had one before. He gave my son a free munchkin and made his day. Thank you!“
Customers` Favorites
“Awesome service I just love Dunkin Donuts Coffee every day!“
“Very good coffee and friendly staff. I love supporting local!“
Customers` Favorites
“second time there, and there will be a third, fourth, fifth cetera cetera...☕“
Customers` Favorites
“Dare I say this location is the BEST in the Valley. No matter the time of day, my drink is always made perfectly. The staff are friendly and the location is spacious, clean, and bright. I’ve driven out of my way to come to this location. ⭐ ⭐ ⭐ ⭐ ⭐“
Customers` Favorites
“Maple bonfire latte ❤️❤️❤️❤️❤️“
Customers` Favorites
“Jaylene JUST helped me with my iced Black brown sugar coffee. She is the definition of superb customer service! I stopped here after having a very awful experience at the Granby location earlier this week... & now, I’ll make this my new location! THANK YOU!!“
“I LOVE THERE COFFEE. If you want that old classic taste of a hot pot of coffee from Grandma at 5 am, this is the place to order there ground coffee is made by the oldest type of coffee machine I've seen it looks amazing smells amazing but the best part is the flavors. I've went to that day of waking up with my grandma making coffee for my grandpa for work and it made me so happy to drink the cup they give to anyone that wants it.10/10“
Customers` Favorites
“Ben made a beautiful hot latte just the way I like it! Love this place❤️❤️“
Customers` Favorites
“everything was fresh and simply delicious!“
“Love the baristas at this Starbucks!“
Customers` Favorites
“This is one of the best spots in NorthHampton, Massachusetts, definitely has the freshest ingredients and I’ve been all over Northampton restaurants. Mediterranean salad is worth every penny they put a lot of ingredients in it. Everything is fresh and crisp and it’s actually very big salad. Their sandwiches are spot on, desserts are delicious snd beautiful, The one thing I like about this place is I get service with a smile sometimes that’s missing in restaurants today and Cafe but not here. You can tell that everybody likes working there. They look very happy I didn’t go in July 2025 I go as much as I can.!!“
Customers` Favorites
“love the food. but Northampton location always spells my name wrong. Even with me spelling it for them. Today I am Oynna apparently.“
Customers` Favorites
“Staff is always very nice and friendly. They have never messed up my drink which I greatly appreciate (although we are all human, they never drop the ball on my order!) I always order ahead on the app and my drink is always prepared and ready.“
Customers` Favorites
“Thank you all for liking my store. We sure are trying to be # 1.“
Customers` Favorites
“The food was below parr but the employees were exquisite.
Parking: The parking is free which incites people to park and enter but they could use more spaces for parking
Wheelchair accessibility: The place has wheelchair accessible ramps that allow for disabled customers to enter easily“
Customers` Favorites
“love the food. but Northampton location always spells my name wrong. Even with me spelling it for them. Today I am Oynna apparently.“
Customers` Favorites
“Lost a gift card in the store, when I went in a week later they still had it there! I was so shocked and happy to see there are still good honest people in the world! Coffee is ALWAYS MADE PERFECTLY at west state st, Granby Ma location ??“
Customers` Favorites
“Mary, Avy, and Autumn were incredibly welcoming and attentive, setting a warm tone from the moment we arrived. We had a truly delicious breakfast, with smooth, well balanced coffee and toast topped with almond butter, banana, and honey that had just the right crunch and bite. We genuinely enjoyed the entire breakfast experience and would happily return.“
Customers` Favorites
“We went to order a drink for my daughter 5 minutes before closing and the barista was kind enough to give it to her for free! He was very polite at the drive thru, as well. Someone give him a raise!“
Customers` Favorites
“This is a fine Star Bucks location. The renovations have improved counter space and room for busy baristas. For the drive through service it’s fast and efficient. They have clearly fixed any issues with order times. I give them Five Stars ⭐️“
Customers` Favorites
“I usually just get a coffee in the morning, sometimes the donuts, but i have no issues with anything i recieve, i get everything quickly, the staff is friendly and the manager is very nice when dealing with a mistake. I recommend this dunkin over the ones in westfield.“
“This place/workers are so fabulous!! Best coffee at umass hands down“
Customers` Favorites
“I had to find this Dunkin’s page and review them because they’re just so awesome and nice to me every time I go. I’m a regular in the morning and they know my order every time I pull up which might be common but one of the great drive through people at this Dunkin’ is really amazing at drawing and he’s drawn art on my Dunkin cups so now I’m sold.“
“The staff at this Starbucks location is truly exceptional. When I needed to order a coffee traveler and the nearby Starbucks was unable to prepare it due to water problems, I called this Starbucks inside Target while in a hurry. The staff went above and beyond to assist me with my order even if they are really busy and the coffee traveler package is all the way back in the store, and I received my coffee traveler in just 20 minutes. I'm genuinely grateful for the friendly and helpful service here, and the coffee is simply outstanding!“
“Alexxxx is my guy he knows my order and its always friendly no matter how busy he is he always acknowledges us and says Hi...the girls are sweethearts always waving and saying Hi with a smile. The atmosphere is awesome nice and quiet. Very nice staff. You also have to take into consideration becuase of one bad employee or one bad situation u shouldn't blame the whole store or every employee.“
Customers` Favorites
“{{restaurant.reviews}}“
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“My favorite iced beverage! HONEY-Ginger -LEMON. HGL♥️ oh how I’ve missed you!!“