Customers` Favorites
Customers` Favorites
“Stopped here on the way to upstate New York and was pleasantly surprised! The baristas delivered amazing service, and even brought our food to our table. The only thing was one of the Peach Green Tea Lemonades did not taste as it normally does, but I still enjoyed it nonetheless. Highly recommend!“
Customers` Favorites
“What a cute cozy spot! I instantly loved the vibe the place gave off and the owner [I think] was so incredible nice and helped go over the menu since it was my first time. Mmmm that pumpkin cold brew hit the spot! Delicious! I'm usually just a mocha cappuccino type of girl but that cold brew was so good. If we ever are in the area we will be sure to stop again. All the food looked good so I will def have to try it out!“
Customers` Favorites
“Ordered donuts & munchkins for myself & my toddler, who loves donuts (just as much as Life itself). Both were as yummy as when I was a little kid, and glazed donuts were still my 1st favorite.The drive thru employee was very friendly. I've actually never had an unpleasant employee at the Tyler St. Location Drive Thru. Can't say the same for the counter, when I can vividly recall a male worker threatening to, "Kill me" just loud enough for me to hear, but no one else. Was I being a total Karen about the level of cream in my coffee? How about a rogue sprinkle touching my bagel? Nope! I'm not the type of person that complains, unless it's a huge deal, and then I'm still apologizing for complaining. I had ordered my cheddar cheese bagel twist toasted w butter, he handed me a bagel twist, just grabbed it off the rack. So I asked him if he would please toast it, and I could have some butter because by the time I got home it would be nasty. So ya, that's where I went too far. I'm just glad I didn't give him a bad haircut!
Parking: The drive thru cuts right thru the middle of the parking lot, and the exceptional "Big Brain" drivers can't seem to get the concept of pulling up to the vehicle in front of them. So it happens multiple times a day that the line will be so long, you have a traffic back-up due to cars waiting to turn into the lot, but can't get in, thanks to those considerate drivers waiting, that leave a large space, when there isn't room, it blocks
Wheelchair accessibility: There are 2 wheelchair parking accessible spots right in the front where the entrance is; there are 2 doors one opens on the right, one on the left. The spaces are in front of each door.“
Customers` Favorites
“The staff provided excellent service. They deserve the best rating. Their boss does not allow them to take TIPS! When I tried to give it again, this incredible employee declined and stated she could not accept my generosity because she follows the rules as set forth by her EMPLOYER! . She deserves my gratitude at the very least! Merry Christmas.“
Customers` Favorites
“The staff at *this* Dunkin’ Donuts on Elm St. are always smiling! I’ve been going here several times a week for almost a year now and I cannot say enough about how sweet and welcoming every drive-through employee is! The manager clearly does a great job at hiring passionate people to run the window. I know my coffee will always be right and my sandwich is always on point and I can depend on service always speedy! I wish they could take tips!! Keep up the great job!“
Customers` Favorites
“Just left there and was totally impressed with the customer service I received from Michael in drive-up! It was so good that my teenage daughters were complimenting him on how great he was! I had to tip him because he deserved that AND MORE! Give Michael a bonus! It’s customer service like that ... that keep us coming back! It’s not every day that you receive friendly, fast, and accurate service in drive-up anywhere!! Fantastic job, Michael!“
Customers` Favorites
“Dunkin's is usually great. But ever since the main st one closed this one has been busy. Just don't go there in the afternoon. They'll forget parts of your order. Ordered through the app. Had to wait over 5 mins to get the other one made while being ignored by workers. And for $5 drinks they couldn't do them all the way.“
Customers` Favorites
“5 star Friendly workers, Fresh delicious food, nice 4th of July tree Great experience!“
Customers` Favorites
“I usually just get a coffee in the morning, sometimes the donuts, but i have no issues with anything i recieve, i get everything quickly, the staff is friendly and the manager is very nice when dealing with a mistake. I recommend this dunkin over the ones in westfield.“
Customers` Favorites
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“Great coffee and great vibes!“