Dunkin'
$ • Coffee Shops, Donuts
Hours:
95 West St, Chicopee
(413) 592-2385
Customers' Favorites
Dunkin' Donuts Reviews
Manager forgot to tell the staff about my 3 days worth of ordering. So, I can live with that, however new employee and assistant manager morning of 12/12 had absolutely awful attitudes...I was patient and understanding and got hella rudeness from the first ask about my order. Will find another, more friendly location to do my ordering from. All Dunky's are busy at times, not all are staffed by nasty employees.
I was very disappointed the other day. I have always enjoyed going to this dunkin. Yesterday was not a good day. The coffee was cold, they got my order wrong, and at least two of the workers were not wearing their mask properly. They did not cover their noses, which renders their mask useless. There is a reason one of the covid tests involves a nasal swab. The virus lives there.
Ratings
Hours
Monday | 5AM - 9PM |
Tuesday | 5AM - 9PM |
Wednesday | 5AM - 9PM |
Thursday | 5AM - 9PM |
Friday | 5AM - 9PM |
Saturday | 5AM - 9PM |
Sunday | 5AM - 9PM |
Its the only dunkin within walking distance so its all I've got. I always order ahead on the app so it should always be ready by the time I walk into the store (it takes 5 minutes to walk there) and usually they will just have it on the shelf near the drive thru window, not even the mobile order shelf where I can just pick it up and leave. I have to sit and wait for someone to get to me while I literally watch the cold foam melting into my iced coffee. Sometimes ill stand there...read full review