Dunkin'

$ • Coffee Shops, Donuts

Hours:
1333 Westfield St, West Springfield
(413) 746-0640

Take-Out/Delivery Options

Customers' Favorites

Dunkin' Donuts Reviews

2.1 (27)

i was getting to work super early. i wanted to be nice and get coworkers munchkins. i ordered and paid for two 50ct and only received one. did not receive any communication from employees. i assumed they were all in the big box because i got handed them and the employee walked away. i also received no receipt so i can’t even go back to have it fixed. and their phone line is always always busy. not happy.

I went to the drive thru for a specialty drink. The line crawled. Was told that the machine for lattes was broken, so no such drinks could be made. Ended up getting a coffee, which was fine. Not the easiest dunkin to get in and out of being on the busy route 20. The staff were friendly, but the visit was disappointing. Probably won't be back to this one.

It is Sunday morning, 930, St Patrick's weekend drive thru madness and the crew this morning was CRUSHING IT. I personally went in the lobby as the drive thru line did reach relatively close to the light/intersection and I was pulling in from the other side and looked like I was in for a commitment. Presuming a little bit of a stressed situation among the work stations as I walked in and not at all! I was listening and observing all that was going on, still expecting to make myself...read full review

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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