Dunkin'
$ • Coffee Shops, Donuts
Hours:
1333 Westfield St, West Springfield
(413) 746-0640
About Dunkin' Donuts
Customers' Favorites
Sweet Black Pepper Breakfast Sandwich
Wake-Up Wrap - Bacon Egg and Cheese
Dunkin' Lemonade Refreshers
Caramel Iced Macchiato
Sausage Egg and Cheese
Cheddar Bagel Twist
Dunkin' Refreshers
Butter Croissant
Burnt Croissant
English Muffin
Dunkin' Donuts Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Dunkin' has a mix of experiences based on recent reviews. While some customers have faced issues with missing orders and broken machines, the location on Route 20 has also received praise for its efficient and friendly crew. During a busy Sunday morning, the team was recognized for their ability to handle orders quickly and with a positive attitude, despite the chaos of the drive-thru.
The recent remodel seems to have improved the speed of service, though some customers still express frustration with the limited availability of specialty doughnuts and the perceived rudeness of the drive-thru staff. Despite these challenges, the restaurant's dedicated crew continues to make a difference in providing a good experience for customers.