McDonald's in Winnipeg

“We come to this location often and always receive excellent service. They're always cleaning and making sure the play area is good. I received above and beyond service today from Shristi. She was so friendly and accommodating and went above and beyond. It's so nice to have that sort of service and she deserves 10 stars for all that she did for me and my children. Thank you Shristi!“

“I come through the drive-thru at McDonald’s on Ellice pretty regularly around 3am and they’re always on point. Food is fresh, hot, and made properly every time. Staff is quick and respectful even during late hours. Definitely one of the better late-night spots in the city.“

“I was pleased to meet Maria this afternoon, she was very welcoming and professional. This McDonald’s location is always clean, and the staff is constantly busy keeping everything tidy, which I really appreciate. It’s great to see a team that works hard and truly cares about the customers. Excellent service and a very positive atmosphere every time I visit!“

“I'm pleasantly surprised. Everything was nice and hot. Same this time around, except I don't like Ketchup, so I ask for mayo, they charge for mayo now. They raise prices every 6 months, shrink their product sizes, and what is next, a cover charge.
Should have just gone to Wendy's or Arby's when it opens.“

“This is the best McDonald’s in the Transcona area (and yes I’m counting all 6 including casino & Walmart) solely based on their customer service!!!!! The other McDonald’s locations should take a class from your team on how to greet, assist and take care of customers.“

“I picked up a delivery order from McDonald’s at 2:56 A

M for a customer, and the experience was great. The guy

was very nice, polite, and professional. The order was ready on time, which made the delivery smooth and quick. Really appreciate the friendly service! 😊“

“Note that this McDonalds is in the casino. You cannot access this directly, you have to enter the casino and it is on the right hand side, all the way to the end near washroom. Food is standard and on par with the rest of chain, service is better and staffs are more charming than those outside.“

“November 24 Fries were half full only :( no tray provided

UPDATE: November 25 came the next day and fries were overflowing. Tray was provided.

Glad to see they are paying attention. And correcting their mistakes“

“⭐⭐⭐⭐⭐
Had a great experience at the drive-through thanks to Michael! He had an excellent positive attitude and provided outstanding customer service. Super friendly, patient, and made the whole interaction pleasant. Really appreciate the great service — keep it up!“

“I wouldn't usually review a McDonalds but the employees here were so kind. They went out of their way to make sure they were giving good service. I ordered for counter pick up and when she saw me get up when my number was called she came around and met me with the tray. The manager was very nice when I was at the counter to make sure that they didn't add butter to my McMuffin. Great location!“

“Came in at 6:50 PM on June 6. My apologies to the staff — I work in the food industry too, so I understand how it is. But I was really craving it. Big thanks to the manager for coming through! It’s a bit embarrassing… but it was delicious.“

“I recently visited McDonald’s and went all in with their Spicy Habanero McChicken meal with poutine, along with a 6-piece McNuggets on the side. The visit was a great experience overall, and I left feeling more than satisfied!

The Spicy Habanero McChicken definitely brings the heat! The chicken was crispy on the outside and juicy on the inside, with a nice kick from the habanero sauce that gave it a bold, fiery flavor. The sauce was creamy yet had a good amount of spice, making each bite more enjoyable. The sandwich is a perfect choice if you’re craving something with a bit of a punch.

The poutine was another winner – the fries were well-seasoned and served with rich gravy and classic cheese curds that melted beautifully. It’s a solid side option that adds a comforting Canadian twist to the meal.

As for the 6-piece McNuggets, they were just as tasty as always – crispy on the outside, tender on the inside, and perfect for dipping. McDonald’s nuggets are a classic, and they didn’t disappoint.

One thing that stood out was how friendly and welcoming the staff were. They provided quick service with a smile, and the food came out fresh and hot. It’s always nice to feel appreciated as a customer, and the team at this location did just that.

If you’re in the mood for something spicy and satisfying, I highly recommend the Spicy Habanero McChicken meal. Paired with poutine and nuggets, it’s a filling, flavorful experience that hits all the right notes!“

“Im sirting here drunk and high and all i gotta say is your likely the best mcdonalds in the city ( i have eaten at everyone of them) the fattest portions of fries the best amount of toping and extra topings on burgers and literal fastest service and delivery timea you guys are king af and you should be proud of yourselfs and the teams you guys are together“

“​I wanted to give a huge shout-out to Tara for providing truly exceptional service. Not only is she friendly and efficient, but she consistently remembers my full order—even when it's been a while between visits. That level of personal attention is rare and makes me feel like a truly valued customer. Thank you, Tara“

“We had the most wonderful experience at McDonalds this morning. The staff were extremely kind, the food was fresh and great quality.. as well as served in a timely matter. The tables were clean and organized even though the restaurant was a bit busy! Very efficient and a wonderful experience!!“

“McDonald's predominantly sells hamburgers, various types of chicken, chicken sandwiches, French fries, soft drinks, breakfast items, and desserts. In most markets, McDonald's offers salads and vegetarian items, wraps and other localized fare. On a seasonal basis, McDonald's offers the McRib sandwich. Some speculate the seasonality of the McRib adds to its appeal.[78]“

“Yes, it's just McDonald's food so it's quality is as expected. The high rating is for the calm and kind atmosphere the staff created. Their service was exceptional and I noticed this for both my family and for other's in the restaurant. Well done!“

“Normally I don't have a problem with this location. Today I ordered from the McDonald's app, and they got my chicken sandwich wrong. I wanted a spicy Mc Crispy, and I got a spicy Mc chicken(?) I got a grilled chicken patty with no breading. Sorry for the gross photo I thought about taking a photo after I ate half- I'm not gonna waste it. I'm not gonna jump through hoops with door Dash either.
Attention to deal needs to be prioritized more.“

“Vidhi boo is the absolute best person and manager I have ever met. She is excellent with her interpersonal skills and a real asset to this store.
She makes a point to remember your name and order and also stories that you share.
She is a gem to be treasured. She is a 10 star rock star!!!!!“

“They recently renovated the location, the whole play park has been taken out entirely since COVID hit. The whole new make looks very sophisticated, they have 4 of the computer kiosks which in total is 8 as they are back to back. They also made the order line smaller as they are encouraging people to use the kiosks instead of ordering in person. I had just run in to grab a happy meal for my 4 year old. The meal was fine, it's always the same quality. They have an app you can scan at the kiosks and get points for your orders. I never checked out the washrooms.“

“Faster service in the drive-through than at the counter. Staff were friendly and tried to be helpful.

Vegetarian options: Did not have any vegan options. There are more and more vegans today, and a lit of the fast food places do not have choices for us. Fries or hash brown ? and who knows what type of oil they're cooked in.“

“Was asked to make my own burger since they were short staffed. I was surprised at first but I liked the process. It was interesting to work in the kitchen there.

After making my burger with help from the staff I was asked to help out for a bit more since they had a few other orders pending but I couldn’t stay since I had already made plans for the day.

Over all it was a fun experience. I would love to volunteer here again!“

“Fantastic! The food was so hot and fresh, the fries perfectly salted. That's how it should be, not like warmed stuff that's been sitting for an hour then served to people. We were enjoyed our after tattoo lunches. Thank you McDonald's staff!!“

“If we do go , we can't really afford it anymore, but if we do go out wee splurge at McDs on Henderson. This seems to be fairly consistent with their food and so far we have no issues. now, I know, people will say it is no good for you but once in a while, why not? Anyway, enough food shaming , eat there and it is good. I have a half of a fish burger and my husband gets a chicken burger [plus my other half] and we share fries and a coffee and sometimes a muffin to share. The dog gets a piece of hamburger with a small bun -- and a bite of mine. We like it and possibly the only thing we don't like is the way they refigured to place. It was much easier to get in and park than it is now ,but I digress, eating is why we go there. Next summer we will go again so here's hoping it is just as good as before.
7 stars from us .“

“Very fast service and pleasant staff. Nice that they have outdoor tables.

Vegetarian options: Salads, fries
Absolutely love their Coffee Frappes!!

Wheelchair accessibility: Good but could have more curb ramps to get up on sidewalk“

“Duncan came outside In the cold to
Deliver our fresh nuggets and introduced himself. Service like this goes a long way we appreciate the awesome small talk and wish you the best in your future
Thanks for the cards too Duncan“

“For the one inside of Club Regent (for clarity as some have gotten them mixed up): If you're after a McDonald's experience where absolutely no children are allowed and the concept of a Happy Meal is foreign, then the one inside Club Regent here will suit you very well. Arguably out of all of the east side locations, this one does coffees the best. The size of the seating area is respectable, and there are a couple of TVs they have in addition to the ones that the casino has looking out towards the poker room elevator by the horse racing machines.A couple of quirks to note about this one, many times they'll ignore or forget your location preference if you specify that your order is for inside at the register or through the McDonald's app and bag it up anyway, though I get why they may think that since many people bring their orders out into the casino area, which I guess also counts as "inside". I had one time where I had selected table service and it took a crazy long time and then went up and found out that they didn't see it was a table service order and were calling it up bagged that whole time, but they made it right and offered complimentary extras for the inconvenience. The other quirk is pertinent to McDonald's app users, in that if you like doing mobile orders, despite this being a 24-hour location on weekends like the rest of the casino save for a few minutes around 4 AM when the breakfast switch happens, you won't be able to do any mobile orders from here on Sundays as the app claims the location's closed, which is a little weird that it doesn't happen on Saturdays. So if there's some sort of offer that's restricted to mobile orders, you'll be hosed unfortunately.Otherwise, it's a great way to kill time in between bingo sessions.“

“Their french fries and chicken nuggets are delicious. They're my favorite thing to order. The drinks and desserts like cookies and donuts are classic. My family has ordered here many times as well. The service and atmosphere is good in both my two McDonald's reviews. Another McDonald's review, yet terrible reviews. Haven't learned your lesson. ?“

“Very nice and friendly employees, and hopefully nice products and good quality is well.

Vegetarian options: Nice products

Dietary restrictions: Cheak everything every moments, it's delicious and something 0fats.“

“I had such a great experience at McDonald’s! The food was fresh, hot, and served quickly. The staff were very friendly and welcoming, making sure everything was just right with my order. The restaurant was also clean and well maintained, which made the visit even better. I really appreciated the consistency; whether it’s a quick coffee, fries, or a meal, McDonald’s always delivers. Highly recommend for anyone looking for tasty food and fast, reliable service!“

“I had another great meal here as usual. I accidently left an item here l, and came back right away, found it in the trash, and they were nice enough to give me a new paper bag since the one my items were in were dirty. Once again, five stars. My McDonald's of choice..!“

“ryan the manager is the greatest man alive, not only he makes the best drinks but extremely sexy!! bro really gave me the best drink a man can make!!! he deserves to be tipped and i tried but he didn’t expect that’s how much of a good man he is!! he really made my night and day, matter facts my whole year!! i’m for ever grateful!!“

“The best customer service of all McDonalds in Winnipeg!!!!! Paul & the team are amazing. Food is fresh and hot, service is fast but above all it’s the staff that make it amazing. Will continually go out of my way to specifically come to this location.“

“I am leaving this review for the employee with dark hair and glasses who was so pleasant and customer service oriented at the McDonalds drive thru at store # 11928. Trans #1LNWMK307V. KS#4
Thank you for being one of the best drive thru employees I have experienced. I wish you much success and promotions! Keep it up with your good attitude and helping others raise the bar. You would be a good mentor to so many others in the industry.“

“They ran out of mcgriddle sandwiches and I explained to the young gentleman that I came only for that.He was kind enough to get some more and make them. He was a great young kid and deserves the recognition with the poor customer service in 2026. His name is Adrian.“

“Just came from the Ludacris concert and this McDonald’s served me up the best McDonald’s I’ve had in decades!!! A franchise is only as good as who is running it and this crew definitely loves bringing the service and quality!! Thank you! ??“

“Convenient location. Not a great parking lot for the actual McDonalds. But parking is accessible for the rest of the mall that this building is located in. Access in and out of this location can be tricky during rush hour. But there is traffic lights that allow you to gain access to the main through affair“

“Went to this specific restaurant yesterday evening at around 6:30pm with my child & witnessed the Macdonalds team in the back cheering & congratulating each other. The atmosphere in the restaurant was amazing & assistant manager Mahkreet(hope I spelled that right) she came around to ask if our food was okay & it was.“

“All McDonald's is a great place
All over Winnipeg they're are clean & fresh and same with the food
It's a little more expensive and I wish they would down price the meals
After all Look how many people eat they're food daily“

“I gave this location of five star,, even though some of the clientele in there is maybe not what you may want to deal with on a daily basis,, but it’s because it was clean,, the staff was very friendly,, was very quick,, I also use the app and the McDonald’s app had a special on it that was incredible,, we’re talking a double big Mac ,,a drink and a large fries for seven dollars,, so it’s definitely worth using the app ordering in advance and then just going up to the counter and picking it up,, A nice treat once in a while,, For quick cheap meal if you need it“

“Very relax , dont had any issue . Nothing to say .
If u have to go to the bathroom tho ,you will need to ask for staff to open it , since its in a bad neborhood

Vegetarian options: U can have vegetarian meals

Kid-friendliness: Kid friendly

Wheelchair accessibility: Weelchair person can come in , u will get assistance 😀“