Maryland Department of Human Services
Hours:
311 W Saratoga St, Baltimore
(800) 332-6347
Recent Reviews
The communication inCharles county DSS office is by far the worse I have seen in a long while! It is very sad when people have power with other lives. The DSS employees on the front line are not trained in communication and empathy. This is something you are taught in your home by your parents. Most of us that come to DSS for help are already down, abused and emotionally damaged. Coming into a place that is run by our state government is a safe feeling. We expect...read full review
Something told me to go read the reviews on the MD DHS and I am not surprised. I went online as the website suggested to apply for CS services in August. I’m a patient person and I know the system takes time to work… so I called today after checking online again to see if my case status had changed. It still had not. I called DHS, and was told there has been NO movement on my case since I submitted it. The employee stated that 6 months is a normal time frame to get the paperwork...read full review
If I get told one more time to go on line.... My experience then reading every review, WHY DONT THE CURRENT EMPLOYEES be monitored for a month by management. Management shd read their staff reviews and realize there is a major customer care issue. THERE IS NO EXCUSE FOR DISRESPECT..REVIEWS are a report card for a business, government etc. Please MANAGEMEMENT read, care, and react to your reviews. There are problems with many of your employees. Bring the hammer down. Fire the...read full review
Ratings
Hours
| Monday | 8:30AM - 5PM |
| Tuesday | 8:30AM - 5PM |
| Wednesday | 8:30AM - 5PM |
| Thursday | 8:30AM - 5PM |
| Friday | 8:30AM - 5PM |
| Saturday | Closed |
| Sunday | Closed |