Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
7050 Friendship Rd, Baltimore
(443) 577-0162
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Wonderful customer service, excellent coffee, great ham, mushroom, egg and cheese sandwich on whole grain bread 😊👍
Employees were terrible, would not recommend going to the airport location, food was good though
service was terrible, rude, not friendly, and the sandwich was dry had no flavor...!
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
Potbelly is a restaurant that offers a variety of sandwiches, salads, and soups. Many customers enjoy their sandwiches, especially the toasted hand-made options like the original steak on white roll with Swiss cheese and the cubano with Swiss cheese and the works. The sandwiches are described as warm, crispy, and delicious, making for a tasty and satisfying meal, especially during travel. The powerhouse salad is also praised for its fresh and delicious ingredients, served quickly and at a reasonable price. However, the overall experience can vary. Several reviews mention rude and unfriendly staff, with some staff members being dismissive or unhelpful when asked questions or during the ordering process. There are reports of staff being on personal calls or taking breaks during service, and mistakes such as dropped mustard caps into sandwiches, leading to dissatisfaction. Despite these issues, some customers find the food to be decent or even excellent, with comments highlighting the quality of the sandwiches and peppers. Overall, Potbelly offers tasty food but customers should be prepared for inconsistent service.