Benihana - Bethesda

Name: Benihana - Bethesda
Address: 7935 Wisconsin Ave, Bethesda, Maryland, 20814, US
Telephone: (301) 652-5391
Price range: $$
Rating: 3.6

$$$ • Japanese, Sushi Bars, Teppanyaki

Hours:
7935 Wisconsin Ave, Bethesda
(301) 652-5391

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About Benihana

Benihana is a popular restaurant known for its fun atmosphere, great food, and attentive service. Customers often praise the friendly staff and the lively experience of watching food being prepared. The food quality is generally appreciated, with many guests enjoying the variety and presentation of dishes like the sushi bar and other menu items. The restaurant is especially suitable for family gatherings and birthday celebrations, offering a lively environment that children and young friends enjoy.

A standout feature is the excellent customer service provided by staff members like Sergio, who is frequently highlighted for being professional, attentive, and personable. His efforts contribute greatly to positive experiences, with guests noting how he makes them feel welcome and ensures everything runs smoothly. The service at the sushi bar and other areas is often described as fast and accommodating, with special attention to details such as drink recommendations and making children feel included.

However, there are some areas for improvement. Some guests experienced difficulty with reservations and wait times, especially when arriving late or during busy hours. Staff training on menu items like the "sake flight" was mentioned as needing enhancement. Additionally, the noise level can be quite loud, making it less ideal for conversations. Despite these issues, many guests find the overall value and entertainment worth the visit, especially when enjoyed with family or friends.