Starbucks Coffee Company
$ • Coffee Shops
Hours:
15658 Old Columbia Pike, Burtonsville
(301) 476-7780
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Drive thru line was long. Bad customer service. When I got to the window - the person gave me the total and immediately turned her back and started talking to the person beside her. After about a minute she turned back around and took my payment. I did not get a receipt. I asked for a straw and she ignored me and proceeded to talk with the person beside her. I kept sitting there and when she turned back around I asked for a straw again - she rolled her eyes. I asked to speak...read full review
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Based on the reviews, this Starbucks Coffee Company location in Burtonsville has a team of hardworking people who put their best foot forward even during rigorous work days. They try to connect while making drinks and care about their craft. Some customers have been consistent since 2007 and always have good experiences, being greeted with kindness and respect. The drinks are perfectly made, and a grande Americano and everything bagel with cream cheese was yummy. However, the location has gone downhill for some. There are fruit flies in the food display, and the outdoor sitting area is very dirty with tons of trash bags along the back of the building. Some customers feel there are only two people working hard at a busy store, and the manager is not there helping. The shop itself can be clean and neat, and the coffee is about right, but one barista was not very cheerful or engaged. Overall, people appreciate the hardworking baristas and feel they need a raise and better treatment.