“The establishment is generally satisfactory, though there is room for improvement in terms of staff friendliness and efficiency. Personally, I feel a more welcoming approach from the staff, such as a simple greeting, would enhance the overall customer experience. Despite residing just 5-8 minutes away, mobile pick-up orders consistently require additional waiting time beyond the allocated preparation period. However, it's worth noting that the upside lies in the consistent quality of hot and ready meals. In summary, while the location is not bad, a few adjustments in service could significantly enhance the overall quality of the experience.“
“The best Dunkin’ I’ve ever been to! My food and drink items are always made perfectly, and the employees are so kind and friendly. You can be sure to have a great experience anytime you go here. I have never had an iced coffee made better; I’m so thankful that this is my neighborhood Dunkin!“
“The employees are happy to add lemonade to your refresher drinks even though it's not on the menu. Love there drinks but I'm quite sad that this is the only location without strawberry dragon fruit lemonade for order ahead.
Dietary restrictions: If you're locatose“
“Amazing staff always serve in a timely manner food is fresh coffee hot opening ladies are sweet and efficient
Vegetarian options: They have amazing grilled cheese sandwiches perfect for vegan options avocado toast ? so delicious
Kid-friendliness: Hot chocolate all year round fresh donuts with sprinkles or munchkins for a pop em snack“
“I go to this Dunkin Donuts all the time since it is on my way to work. The staff is great, super fast and very friendly. Just today I stopped in to pick up my usual and as I was going to pay realize I forgot my credit card at home. They were nice enough to comp the menu item for me, which I can say would not happen at most places. The people that work here are great and deserve all 5 stars that I am giving them.“
“We popped over to check out Granite and will swing by the new Circuit Court afterward. We came to DD for some morning joe. The coffee was good. The service was friendly. There are plenty of interesting decorations to look at. Bravo and Merry Christmas!! 🍩🎄🎅🎁“
“I’ve been a loyal Dunkin’ fan for years, and I can honestly say they never disappoint. Whether it’s their perfectly brewed coffee or the delicious array of donuts, every visit feels like a treat. The staff at my local Dunkin’ are always friendly and fast, and they make sure each order is just right. Maurice was amazing. He was attentive, kind, and made one of the best sandwiches and drink i’ve ever had from dunkin. I really recommend the Raspberry Watermelon refresher and the bacon, egg, and cheese bagel. And how Maurice made it was just right. Nice and soft bagel bun, but perfectly toasted. He did not skimp on the bacon like every other dunkin does, the cheese was perfectly melted compared to those clumps of cheese. The refresher really woke me up, with the perfect amount of sweetness but sourness. The ice was perfect, and so was the color. It looked exactly like the advertisement. If you're looking for a reliable and consistently great experience, the Oakland Mills Dunkin’ is the place to go. Highly recommend!“