Dunkin' Donuts in Olney

“I’m visiting family here from Canada, and while searching for a local breakfast spot, this Dunkin’ in Olney, Maryland happened to pop up. I don’t usually leave reviews, but after this experience, I felt compelled to share it.

The food was excellent, but what truly stood out was the exceptional customer service. Good food can be found almost anywhere, but genuine kindness and heartfelt hospitality are rare. That’s what made this experience unforgettable.

Waseem, the team leader, went above and beyond to make my family and me feel welcome. After learning that we were visiting from Canada, he treated us with such warmth, friendliness, and care that it genuinely touched us. We usually go to Tim Hortons back home, but I can honestly say I have never received this level of service anywhere before.

I’m now back in Canada, but if I ever return to Maryland, I will absolutely visit this Dunkin’ in Olney again and hopefully have the chance to see Mr. Waseem once more.

Thank you, Waseem, for your kindness and heartfelt service to me and my family. You made our visit truly special.

Highly recommended!! one very satisfied customer!“

“I ordered ahead 10 min. Get to the store and drink is ready but not food. I wait as people arrive place order and get their food first. Makes no sense. What's the point of ordering ahead. Then they get the order wrong when the receipt specified what was ordered.“