{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
Customers` Favorites
“Update: I went in this morning to speak with a manager and while the manager was busy, the young man at the register, David was able to address the situation. He apologized and made me the smoothie I'd ordered from last night. I appreciated the professionalism and this time my wait was less than 10 minutes. Since this was the first time at this location and they were accommodating to undo the mistake, my husband and I WILL be back again as we love smoothie king!
This location is short staffed and if you order online they just mark you order complete but never make the order. I placed an order through the app and my husband went to pick it up on his way home. There was only 1 lady working.
My husband got there at 9pm, but I ordered through the app as I wanted specific substitues that I didnt want him to inadvertantly mess up. I placed the order at 901pm and at 919pm (while my husband was waiting) the order was marked completed. After 20 minutes my husband asked when my order would come up and the lady said she never recieved the order. She told him we could just cancel the order and place it with her in person, but the app wasnt offering that option as it was already marked completed. On top of that she wasn't willing to simply make the order since it was an error on their end. This was our first time at this location and we were excited about there being a smoothie king closer to our home but we will not be returning!! Between waiting for the order, the lady looking through the system and my husband showing the lady my online receipt several times, he spent almost 40 MINUTES IN A SMOOTHIE CARRYOUT!! Essentially smoothie king stole $11.64 from me with no apology or solutions offered and wasted 40 minutes of our time!!!“
Customers` Favorites
“Good food and service at the Wilmington, DE location“
Customers` Favorites
“A great business should definitely come and try these amazing deliciousness with great service. Remember, lemon chicken is just amazing. And then comes the Nashville chicken. Do not forget everything is Halal in this place.“
Recommended
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“I love the energy and service of the place. Bob you and workers have always been kind to me and my family thanks for giving life to water.“