Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Based on the reviews, Starbucks Coffee Company receives mixed feedback. The customer service from Robin is a key reason some return, as she greets customers by name and knows their order perfectly. The store has made significant changes to customer service, cleanliness, staff knowledge about coffees and products, and management of multiple customer streams, which has increased efficiency and attention to customers. One location is one of the best branches, offering a pleasant atmosphere ideal for work, with excellent service and a convenient location near a great shopping plaza. However, another experience involved a rude barista at the drive-thru who gave a look, shrugged, widened his eyes, and appeared annoyed, asking, “Excuse me, why are you still here?” after a latte and two bakery items were ordered. Another customer was disappointed when they went for a medicine ball but were told the tea bag needed to complete the drink was unavailable. Despite this, a different location is described as a bright pulse of community with consistent comfort, friendly service, a cozy vibe, and a work-friendly space with reliable Wi-Fi.

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Starbucks Coffee Company Menu
Starbucks Coffee Company Menu

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Starbucks Reviews

2.9
295 ratings
5
22%
4
6%
3
10%
2
11%
1
51%
Food
3.0
Atmosphere
2.7
Service
2.5

Share your opinion about Starbucks Coffee Company

Sitting here doing homework
Recent upgrades gives customers more table space to work once indoor dining opens back up
I used to go to the Starbucks near my job, but I recently stopped because if I’m paying around $7 for a drink, I expect the experience to be pleasant. Unfortunately, the staff there just weren’t very friendly.

My husband suggested I try a standalone Starbucks instead, saying the experience would likely be much better. I’m happy to say he was absolutely right! I’ve been visiting the Forestville location for about a week now, and every single experience...read full review

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Hours

Monday 5AM - 7:30PM
Tuesday 5AM - 7:30PM
Wednesday 5AM - 7:30PM
Thursday 5AM - 7:30PM
Friday 5AM - 7:30PM
Saturday 5AM - 7:30PM
Sunday 5AM - 7:30PM
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