Starbucks Coffee Company

$ • Coffee Shops

Hours:
3450 Donnell Dr, Forestville
(240) 763-2771

About Starbucks

Based on the reviews, Starbucks Coffee Company receives mixed feedback. The customer service from Robin is a key reason some return, as she greets customers by name and knows their order perfectly. The store has made significant changes to customer service, cleanliness, staff knowledge about coffees and products, and management of multiple customer streams, which has increased efficiency and attention to customers. One location is one of the best branches, offering a pleasant atmosphere ideal for work, with excellent service and a convenient location near a great shopping plaza. However, another experience involved a rude barista at the drive-thru who gave a look, shrugged, widened his eyes, and appeared annoyed, asking, “Excuse me, why are you still here?” after a latte and two bakery items were ordered. Another customer was disappointed when they went for a medicine ball but were told the tea bag needed to complete the drink was unavailable. Despite this, a different location is described as a bright pulse of community with consistent comfort, friendly service, a cozy vibe, and a work-friendly space with reliable Wi-Fi.

Customers' Favorites

Starbucks Reviews

2.6
284 ratings
Restaurantji Rating
5
21%
4
5%
3
9%
2
11%
1
54%
Food
3.0
Atmosphere
2.7
Service
2.5

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

Sitting here doing homework

Recent upgrades gives customers more table space to work once indoor dining opens back up

Read All Reviews(284)

Menu

Add a Menu
Starbucks Coffee Company Menu
Starbucks Coffee Company Menu

Photos

Add a Photo
Starbucks Coffee Company
Starbucks Coffee Company
View All Photos

Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
Updated on: