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“Kudos to this particular Frederick Chipotle because I don't know how they do it. I had time to kill so I decided to get my book and enjoy a sit down meal. Work however had other plans. I go into my phone, place my duplicate order and hit enter. I'm still standing in line talking with the guys at my Plant. Next I get a text that my order is ready. I step to te left pickup my order and head out; crazy. Impressive“
“The food and service frome here were both amazing; however, trying to navigate around the store at any kind of busy time (~6+ people) is really difficult. Whether it's getting in and out of the store, or grabbing utensils, or filling up a cup, everything feels very narrow ig.“
“Ordered catering for an office function. They do not have a separate pickup for catering. Had to stand in line for 20 mins to tell them I was there for a catering order.
You can not call the store directly if you need to change anything. You will be answered by AI and put on hold for 15 mins.“
“I switched to this location for my daily lunch spot. Have never been happier, the cashier in the glasses (i hope he 1 day becomes manager) is always super positive and makes me feel always welcome. There is a dominican lady who works here that always makes you feel great, she smiles and gives you a great portion that is reasonable. My son plays baseball and she mentions that its her national sport so naturally he feels at home. So Frederick baseball community let's all come here and support them!!!!
The food is always fantastic and never is prepared poorly. So you will never have a poor case here.
The management is always well run, their biggest strength (from a customer perspective) is the feeling of acceptance and good consistency with the customer. I wish them such my best and dearest and will be happy to get my kids meals always!!!
As I say again, Baseball community let's come here and support them post games!!!!“