Pollo Campero
$$ • Chicken, Latin American, Chicken Shop
Hours:
426 N Frederick Ave, Gaithersburg
(833) 226-7376
About Pollo Campero
Customers' Favorites
Pollo Campero Reviews
Ratings
Menu
Hours
Monday | 10AM - 9PM |
Tuesday | 10AM - 9PM |
Wednesday | 10AM - 9PM |
Thursday | 10AM - 9PM |
Friday | 10AM - 10PM |
Saturday | 10AM - 10PM |
Sunday | 10AM - 9PM |
Pollo Campero, a Guatemalan-style fried chicken restaurant, has garnered mixed reviews from its customers. While some praise the authenticity of the chicken, which is described as being "just as good as the pollo from home," others have experienced significant issues with the service and quality of the food.
One customer had a positive experience, enjoying the "friendly" service and delicious "2 breast with a plantain" meal. However, other reviews paint a different picture. The drive-up service is reported to be slow, with customers waiting up to 15 minutes in the parking lot, and the restaurant struggling to keep up with demand during rush hours.
The most concerning feedback comes from a customer who had to wait an hour for their order and was unsatisfied with the "super salty" chicken and nuggets. The manager's response was also deemed unsatisfactory, as the customer had to insist on receiving "4 Family size sides for FREE" to make up for the long wait and poor quality.
Overall, Pollo Campero seems to offer authentic Guatemalan-style fried chicken, but the restaurant's ability to provide consistently good service and quality food is questionable based on the varied customer experiences.