Starbucks Coffee Company
$ • Coffee Shops
Hours:
Greenway Center, 7541 Greenbelt Rd, Greenbelt
(301) 220-2029
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Customers' Favorites
Starbucks Reviews
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Just wanted to praise a manager quick. I was behind a woman today who was complaining that her drink didn’t taste the same, not only was the manager so friendly and so kind, but he offered to buy the drink for her, and offered his sincere apologies. He was so professional and quite a class act. They’re very lucky to have him as a manager. I didn’t catch his name, but his energy was high and he truly seemed like a gem to work with. I’d come back for his happy service alone....read full review
I usually get a great service but this was disappointing…
I placed a mobile order 15 minutes ahead of time. Got there today and waited another 20 minutes. Then I had to leave because I had people waiting on me. No drink. A simple ice tea was all I ordered but they kept filling orders for people who were not even there.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Starbucks Coffee Company offers a convenient spot for customers to enjoy coffee and do some work. Despite some reviews mentioning cleanliness concerns, the location generally maintains clean tables and a good atmosphere. The staff is often described as friendly and accommodating, bringing food to tables and providing refills when asked. However, there are occasional issues with wait times, especially during busy hours, and some customers have experienced slow service or long waits for their orders.
The size of this Starbucks is small, and it does not have a drive-thru. Some customers noted that certain items like coffee stoppers are not available in PG County, though plastic straws are provided. Service quality varies; some staff members are very nice, while others have been reported as having attitude or being condescending. There was an instance where a customer’s pink drink was not filled with light ice as requested, and another customer experienced a less friendly attitude from a cashier, including lacking usual promptness in asking about rewards or order details.
Overall, the experience at this Starbucks can be pleasant with friendly staff and clean spaces, but service consistency and wait times can sometimes be a concern.