Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
1739 Dual Hwy, Hagerstown
(240) 329-2732
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
I have ordered delivery twice. The first time I ordered chips and queso and had a free guac with my meal. I received my meal, queso and guac…no chips. I ordered a quesadilla today with extra rice. I got zero rice. Is it really that hard to get an order correct?
I ordered delivery and 2 hrs later never received my order. Delivery driver messaged me saying they didn’t have and order for my name and then spent another 30 min trying to talk to someone and finally got a refund. So much for dinner. Absolutely the worst experience ever
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers fresh and delicious food in a friendly atmosphere. The staff is welcoming, with some exceptional employees providing outstanding customer service. However, cleanliness can be an issue at times, especially in the evening when the restaurant was found to be very dirty. This raises concerns about the care taken with the food. Some staff members, including a new employee with braided pigtails, have been reported to be impatient, rude, and disruptive, which can cause longer wait times and affect the overall experience. Despite these issues, the burritos are massive and tasty, and the team remains friendly and helpful. Customers should remember to ask for Tabasco sauce, which is kept behind the corner. Overall, it’s a great spot to stop by for a meal, with some locations exceeding expectations.