Jimmy John's in Hagerstown

“I was greeted with amazing customer service as soon as I walked. Food came out very quick! Extremely polite, extremely attentive, and always made sure I had everything I needed. 100% would recommend this Jimmy John’s to everybody! Way to go!
Best sub shop in town !!“

“They have a Drive-thru! That was pretty cool to see, but the novelty of it was really the only "Wow!" The service was okay. The guy (Kyle) wasn't over-the-top, but not as talkative as the JJ I typically go to where they don't have a DT.From the time we ordered to the time we received our food, the guy at first seemed engaging, but then quickly closed the window, which felt borderline rude. However, I know that there are many responsibilities happening behind that window and maybe he got pulled away.The food was great and the overall experience was decent. I guess I was just hoping that with the newness of the building and the novelty of the DT experience that there would be a better experience.“