Customers` Favorites
Customers` Favorites
“Had my son go get an order for me from here. My son held the phone & I gave my order to the attendant a 12 count nugget meal & granola parfait with extra granola. My son brought home the meal & it didn't include my fries. Called the manager & explained what happened. All see did was apologize & say I can come up there to buy the fries because they substituted my fries for the yogurt. Which is not what I asked for. Very disappointed no one asked me was I substituting because I would have cleared that up. Can't get off work to correct their mistake either.
Update: I called back & the manager worked it out with me & also explained how to help the attendees know exactly what you're ordering. Will be sure to say my entire order in the future & not just the number of the meal. Thank you Chick-fil-a for hearing me.“
Customers` Favorites
“It's Chick-fil-A.. what more can really be said? (IYKYK) Chick fila is THE ONLY fat food drive through food establishment that I frequent. once you have the chick fila drive through expierence, interacting with their wonderfully mannered, thoughtful, and polite staff who always are wearing an infectious smile ? I will not go to another Mcds or BK ever again. I would rather leave the drive through with a smile rather them insulted, ticked off, with the wrong or incomplete order. and always that thought in your mind, if they are that rude to your face.. imagine how they handled my food?
I've never had a bad experience at chick fila, the only problem is when we use drive through to take home with us and the food runs out! My kids get pumped whenever chick filas mentioned! and the toys that come in the happy meals are always really cool and well thought.
Parking: Chick-A-fila is ALWAYS packed and busy, the wait times for good are never long, but it can be difficult to navigate the parking lots and find a spot.
Kid-friendliness: 100% kid friendly. kids play area. they also have an employee who walks around handing out free ice cream cones to all the kids that are dining in. I have also seen them handing out ice cream cones to kids waiting in the drive though lines.
Wheelchair accessibility: ramp and seating bathroom accessible“
Customers` Favorites
“I recently had the opportunity to visit the newly remodeled Chick-fil-A restaurant and wanted to share my thoughts on the overall experience. While the restaurant's updated appearance was impressive, I couldn't help but notice some areas where the customer service could have been improved.
Firstly, I must commend Chick-fil-A for the beautifully remodeled restaurant. The new design is modern, inviting, and creates a pleasant dining atmosphere. Additionally, the cleanliness of the establishment was remarkable, with well-maintained dining areas and sparkling restrooms.
However, I did notice a decline in the level of customer service since the change in ownership. The staff seemed less attentive and lacked the warmth and friendliness that I have come to associate with Chick-fil-A. It was a shame to see the standards seemingly lowered at this location. I hope that the management takes note of this feedback and works towards restoring the exceptional customer service that Chick-fil-A is known for.
On a positive note, the food quality remained consistently good during my visit. The signature Chick-fil-A sandwiches were flavorful and well-prepared, showcasing the brand's commitment to using quality ingredients. The taste and freshness were as enjoyable as ever, and I was satisfied with my meal.
Furthermore, the restaurant's cleanliness was praiseworthy, except for one minor issue. I noticed the area around and under the trashcan near the front of the restaurant on the outside could use some attention. While this was a small flaw in an otherwise clean environment, it is worth mentioning as it could be easily addressed to maintain the overall cleanliness of the establishment.
In conclusion, the newly remodeled Chick-fil-A restaurant offers a visually appealing and clean dining experience. However, the customer service fell short of expectations, and it seems that standards have been lowered since the change in ownership. Nevertheless, the food quality remains consistently good, and with some improvements in customer service, this location has the potential to be exceptional once again.
Note: This review reflects my personal experience and may not represent the overall performance of the restaurant.“
Customers` Favorites
“This is, hands down, the best chicken sandwich I've had anywhere. It's also one of the best sandwiches I've had anywhere. The spice is great and the flavor is out of this world. the portion sizes are great and the chicken is fried to perfection. That's not even mentioning the crispy waffle fries that put all others to shame. Don't eat here if you want to enjoy chicken sandwiches elsewhere. once you have a chicken sando at Hangry Joe's, everything else seems mediocre by comparison.“
Customers` Favorites
“great customer service, clean and friendly“
Customers` Favorites
“Kids is Happy. They’re very like this place.“
Customers` Favorites
“We always use curbside pickup via the app, sometimes Crofton, Gambrills, Severna Park and sometimes Severn. (Can you tell we love chick fil a?)Every time we go to the Quarterfield Crossing (Severn) location, the same person brings our order out. Her name is Vicki, she’s a bit older, and she’s the best. She’s always prompt and so kind and our order is always perfect. She definitely deserves recognition.“
Customers` Favorites
“We ate here for lunch and we ordered the chicken breast with rice, wings and fries. Everything is good except for the fries. They were not crunchy and tasted bland. The service is ok. It was a very busy day and the line was long. I felt bad for the single cashier who has no help. I wish they will have two cashiers taking orders when the line is very long.“
Customers` Favorites
“I love there food. never disappointed .. The subs are always full.. I drive from Solomons Island Maryland over 1 hr to get this food. We see you soon!“
Customers` Favorites
“This chick fil a is the friendliest place I have been! It is also very clean. All staff cannot do enough for you! Such a group of kind people working here!!!!“
Customers` Favorites
“Alright i work at the mall and come here a lot on my meals and it’s always great service! And I’m not even mad about this but how do you forget to put a top bun on 😂. You guys are awesome though keep up the great work“
Customers` Favorites
“This chick fil a location goes out of their way to ensure customer satisfaction. I have a food allergy and they're always so helpful in addressing my questions and alleviating concerns. Highly recommend!
Dietary restrictions: I have a dairy allergy and they very helpfully checked labels of some of their products so I could be sure my order was safe and allergen free.“
Customers` Favorites
“This was my first visit to Raising Cane's. I was unexpectedly surprised. I have been to other chicken finger restaurants that were a complete let down. I walked into Cane's expecting to be disappointed, but everything was seasoned and cooked well. The sauce was fairly mid, but the chicken and fries would've been fine without. I will for sure come back.“
Customers` Favorites
“Ótimo atendimento.Muito boa.a comida.“
Customers` Favorites
“{{restaurant.reviews}}“
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“The best chicken sandwich I’ve ever had!“