4.2
Good
382 Reviews
725 Stillwater Avenue, Bangor · 5.11 miles
Customers’ favorites
- Chicken Tenders & a Side with Honey BBQ Sauce Cal 810 Side
- Chicago Meat Market Deep Dish 7 Individual
- Cheese & Tomato Deep Dish 7 Individual
- Bianco Love Chicago Thin Crust
“At Uno's in Bangor, ME yesterday (04/15/25)....My husband doesn't like the chunky sauce and likes the sauce on the bottom....my exact order was marina sauce (not chunky) and sauce on the bottom, no sauce on the top like a regular pizza ....my order WAS repeated back to me correctly. Great, see you in 25 minutes. How'd they do?? Sauce all over the top....it was marina but I specifically asked for the sauce to be on the bottom. Even the tag in the pizza box was correct. When I called them to complain as this is the SECOND time this has happened (first time we didn't call) the manager (who also made this pizza) made all kinds of excuses, this is how we do it, we don't make them with no sauce on the top, try calling in your order next time vs doing it online (this was a call in order not online), maybe explain it better next time, maybe tell them you want it made in the reverse order.... In the end, we still have this pizza, not guaranteed a refund and they've lost us as a customer!! $51 plus a $5 tip for this pizza & a gluten free. I just checked my bank account and I'm not seeing a charge yet so maybe she did refund after we hung up but not sure yet. Very poor customer service, especially by the manager!!”