“There’s a massive power outage across southern Maine right now and this is the only Dunkin anywhere that was open this morning…I went this morning and the amount of people there was insane, and as someone who works in the restaurant industry I’ve never seen anything like this before. There were only three people working and all were doing an amazing job! I received excellent customer service despite the hell these people were being put through. I wish I had gotten their names because all of these employees deserve a raise for persevering through the most insane rush I have ever witnessed.“
“They were super busy when we arrived as they had a whole high school softball team of young ladies in there, but they handled it very well overall. Sure it was a longer wait but the staff were all pleasant for what they were dealing with and our order was accurate. If I had anything to critique it would be about the people waiting, not the staff or place over all. People need to learn to be more positive and understanding of situations. They had construction surrounding their building and it was a full house, what does anyone expect the staff to do about that. Overall pleasant experience, minus some customers.“
“My favorite local Dunkin'! The staff team is consistently courteous, professional, and friendly. Sending kudos & good vibes to the team. Love the coffee, iced tea, frozen drinks, munchkins, and wake-up wraps. Thank you, Dunkin'!!“