Panera Bread
$ • Cafe, Salad, SoupAbout Panera Bread
Customers' Favorites
Panera Bread Reviews
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Cozy and yummy 🥰 Good service.
Drive-thru pickup should be disabled online if drive-thru is closed. Check order before leaving for accuracy if you can.
Great food, but I used the app to order for dine in and it took me far longer than the rest of my group who ordered at the counter or kiosk.
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 9PM |
Panera Bread is a welcoming spot to stop by, perfect for meeting friends. However, the drive-through order pick-up process is noted as needing improvement. While their catering service excels in providing timely and well-organized deliveries, the restaurant has faced challenges with customer service. Reviews mention issues with online ordering and a lack of assistance from the team manager, although another team member stepped in to help, which was appreciated by a customer.
Additionally, it has been reported that this Panera is frequently out of bagels by 9 or 10 am, leading to frustrating experiences for those wanting breakfast options. On one occasion, customers could not order breakfast sandwiches due to a shortage of scrambled eggs. Long wait times for food, such as an hour for a sandwich and soup, have also been highlighted, raising concerns about being understaffed or having a defective system. Despite these challenges, the catering service remains a good choice for large events, offering items like individually wrapped sandwiches and hot beverages.