Panera Bread

$ • Cafe, Salad, Soup

Hours today·

About Panera Bread

Panera Bread is a welcoming spot to stop by, perfect for meeting friends. However, the drive-through order pick-up process is noted as needing improvement. While their catering service excels in providing timely and well-organized deliveries, the restaurant has faced challenges with customer service. Reviews mention issues with online ordering and a lack of assistance from the team manager, although another team member stepped in to help, which was appreciated by a customer.

Additionally, it has been reported that this Panera is frequently out of bagels by 9 or 10 am, leading to frustrating experiences for those wanting breakfast options. On one occasion, customers could not order breakfast sandwiches due to a shortage of scrambled eggs. Long wait times for food, such as an hour for a sandwich and soup, have also been highlighted, raising concerns about being understaffed or having a defective system. Despite these challenges, the catering service remains a good choice for large events, offering items like individually wrapped sandwiches and hot beverages.

Menu

Add a Menu
Panera Bread Menu
Panera Bread Menu

Customers' Favorites

Photos

Add a Photo
Panera Bread
Panera Bread
View All Photos

Panera Bread Reviews

3.2
309 ratings
5
29%
4
10%
3
14%
2
21%
1
26%
Food
3.6
Atmosphere
3.5
Service
3.1

Share your opinion about Panera Bread

Cozy and yummy 🥰 Good service.
We recently placed a breakfast order for 50 people at a business meeting, and received outstanding food and service. We placed the catering order online, and picked up on the day. The process was smooth and quick. The coffee, bagels and pastry were fresh and delicious. Cups, utensils, butter, creamer, and everything else needed at breakfast were provided and neatly packaged. They thoughtfully included almond milk in addition to regular creamer, even though we forgot to ask. Everything...read full review
No soap or paper towel in bathroom. Latte tasted watered down. My order dropped off the board and was not delivered to the pick up counter. I had to ask where it went.

Read All Reviews(309)

Hours

Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 7AM - 9PM
Updated on: