Penn Station East Coast Subs
$ • Sandwich Shops
Hours:
17670 W 13 Mile Rd, Beverly Hills
(248) 433-3200
Customers' Favorites
Penn Station Reviews
Customer service was great. Even though other employees were there the young lady took my order, made it and cashiered as well. Their fries are everything! I always get the steak w/everything no pizza sauce and it never disappoints. Monday special is a great deal.Vegetarian options: Sub shop. Create your own or they have options hot and coldParking: Strip mall work plenty of parking
Subs taste great. The customer service is questionable, at best. I went here 2 days in a row. Both days, the person (2 different people), taking my take out order was rude, dismissive, and rushing through the order. Their attitudes suggested that they didn't want to be there, or could care less about delivering a modicum of customer service. Yesterday the young lady who prepared my sub, could not get the little piece of tape to stick. Instead of getting another piece, or re-wrapping...read full review
Ratings
Menu
Hours
Monday | 10:30AM - 9:30PM |
Tuesday | 10:30AM - 9:30PM |
Wednesday | 10:30AM - 9:30PM |
Thursday | 10:30AM - 9:30PM |
Friday | 10:30AM - 9:30PM |
Saturday | 10:30AM - 9:30PM |
Sunday | 11AM - 9PM |
Normally won't call out a staff member unless they're "above & beyond" or subpar. However, the manager here needs to learn two things:1. Not to be trash talking/gossiping about fellow employees when they aren't around, even if it is work-related.2. Her voice carries really, really well (and she can be heard everywhere in the place). I was able to follow her part of every conversation the entire time I was inside. And considering how loud the music was playing, that's a considerable...read full review