Tim Hortons in Canton

“This Tim Horton’s location is ABSOLUTELY AMAZING! 🏆 🏆 🏆 🏆 🏆 I will tell you why. Accountability, caring, cleanliness, communication, engaging, enthusiasm, friendliness, professional, respect, responsibility, and “TEAMWORK”!!! 🤝 Crystal, Shelby, Teddy, Fawzi…They have FUN at work, they SHARE their JOY 🤗 😊 with their customers 🥰 ❤️ and they “lead by example”. 😇🙏“

“Ordered coffee, donut and sandwich. Went to put my coffee and donut at a table. Came back to counter no sandwich. Another lady picked up my order and hers. I told the cashier she shrugged her shoulders and turned her back on me. I’ve been to this Hortons frequently, but Dunking Donuts is where I will eat from now on. I know this makes no difference to you, but I had to get it off my chest.“

“I stopped by Tim Hortons just before closing and tried to go inside to check what they had left, but the doors were already locked. So, I headed to the drive-thru to place an order. Unfortunately, everything I wanted was sold out, and the only thing available seemed to be old-fashioned donuts.

Sensing my disappointment, the staff member went above and beyond. She was incredibly kind and told me to pull over while she sorted out what was available. In a wonderful gesture, she handed me a box full of goodies for free! Her thoughtfulness completely brightened my evening.

It’s not often you encounter such kind service, especially at the end of a long day. A big thanks to her for turning a disappointing moment into a sweet and memorable experience. Her actions didn’t just make up for the lack of option, they left a lasting positive impression.

Excellent customer service that truly goes above and beyond, even at closing time. A heartfelt gesture I deeply appreciate. Thank you, Tim Hortons, for having such wonderful staff!“