Tim Hortons in Ann Arbor

“I always enjoy stopping by this Tim Hortons. The staff is friendly, the service is quick, and my order is consistently made right. The restaurant is clean, welcoming, and makes for a great start to the day.

A special shoutout to Kennedy, who always greets everyone with a smile and creates a positive atmosphere the moment you walk in. Her friendly attitude and excellent customer service really stand out and make customers feel appreciated. Employees like Kennedy are a big reason why I keep coming back. Highly recommend this location!“

“I want to take a moment to appreciate Quentin, Sean, Mo, and Nirwha all for their wonderful service and hospitality. On all of my accounts at the store since they reopened/revamped in October 2025, I have been greeted by kind and hospitable workers.

All of the members I've met with have been very helpful, and I've never had to wait more than 5 minutes for my order. They have been very kind with offering their menu and asking if I'd like anything else for my order.
I always get an Ice Capp and I am a fan of their normal ice capp (I haven't tried the rest)

Much appreciation and thanks to the staff here. I hope everyone is greeted with as much kindness I have encountered at the store. The area has been especially clean as well in my visits.“

“Don’t know what these other reviews are talking about, there was very little wrong with this Tim Hortons. It’s a fast food spot, not sure what you expected. Maybe get off your high horse next time and realize everyone’s trying their best, you may even find yourself smiling a bit more.“