Potbelly
$ • Sandwich Shops, Salad, Fast FoodAbout Potbelly Sandwich Shop
Customers' Favorites
Oatmeal Chocolate Chip Cookie
Chocolate Brownie Cookie
Pick Your Pair Salad Soup
Chicken Pot Pie Soup
Sugar Cookie
Sandwich
Avocado
Chips
Potbelly Sandwich Shop Reviews
173 ratings
Share your opinion about Potbelly
Justine at this locate has excellent customer service. He's the bomb.com
Very clean location with a friendly staff. The only issue I had was the amount of hot peppers that was put on my sandwich. It was so many it was almost unedible. Crazy hot....
Excellent lunch spot. I'm here every couple weeks, and It's always a great meal. The staff and friendly and very welcoming, the food is quick and delicious, and it's in a great location. Recommended place for lunch.
Hours
| Monday | 8AM - 9PM |
| Tuesday | 8AM - 9PM |
| Wednesday | 8AM - 9PM |
| Thursday | 8AM - 9PM |
| Friday | 8AM - 9PM |
| Saturday | 10AM - 7PM |
| Sunday | 10AM - 7PM |
Potbelly is a welcoming spot, open on weekends, serving delicious sandwiches like "a wreck" with crispy bread. Located in downtown Detroit, it is in the heart of the business center and sees an incredible amount of traffic during lunch hour. The staff provide exceptional and genuine service, making customers feel welcomed. Recently, one customer praised Justin for his great service when an online order issue was quickly resolved, and the bill was covered as an apology. The food is good, with the broccoli cheddar soup being creamy and flavorful, and the salad fresh and satisfying. However, some customers report poor service, with staff not greeting them and not responding when thanked. Additionally, the bathroom has been described as horrible, with a bad smell, needing to be cleaned and deodorized. One customer had a negative experience with an older lady at the register who was rude and unhelpful, but overall, many appreciate the great experience provided by management and team members.