Starbucks Coffee Company
$ • Coffee ShopsAbout Starbucks
Starbucks Reviews
54 ratings
Share your opinion about Starbucks Coffee Company
It's a Starbucks... that being said, the staff here is great, and I always feel welcomed. The service is top notch in my opinion!
Service Great.
I love going to this Starbucks! My drinks have always tasted good, and they move the line in drive-thru quickly. Staff is always friendly too!
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks Coffee Company is a popular coffee shop that has received mixed reviews from customers. While some customers have had great experiences with consistent and correct orders, friendly staff, and even special birthday treats, others have faced issues with inconsistent drink quality, lack of attention to customized orders, and poor customer service.
The reviews mention that the espresso can be unbearably bitter, indicating a need for better machine maintenance and cleaning. Some customers have also experienced delays in their pre-ordered drinks, with the drive-thru orders being prioritized. However, a newly opened Starbucks location in the Lansing area has received praise for its friendly and fast baristas, as well as the high quality of the food and coffee.
Overall, the Starbucks Coffee Company seems to provide a mixed experience for its customers, with some locations delivering excellent service and others falling short in areas such as drink quality, order accuracy, and customer engagement. Customers have expressed a desire for more consistent and attentive service, as well as a better understanding of the rewards program.