Chick-fil-A
$ • Fast Food, Salad, Chicken Shop
Hours:
3461 Alpine Ave NW, Grand Rapids
(616) 327-8046
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
Share your opinion about Chick-fil-A
I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins...read full review
failed to include all items in order even though I was charged for them. Also the want to take your order way before you can even see the menu which is difficult to decide what you want.
failed to include all items in order even though I was charged for them. Also the want to take your order way before you can even see the menu which is difficult to decide what you want.
Ratings
Menu
Hours
| Monday | 6:30AM - 9PM |
| Tuesday | 6:30AM - 9PM |
| Wednesday | 6:30AM - 9PM |
| Thursday | 6:30AM - 9PM |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
People in Grand Rapids Also Viewed
Chick-fil-A is a well-regarded restaurant known for its cleanliness and exceptional service. The atmosphere is immaculate, with spotless bathrooms and a welcoming environment. The staff is friendly and accommodating, often going above and beyond to meet customers' needs. The food is consistently good, with options like the Grilled Chicken Club, and the waffle fries are perfect every time. The food is hot, fresh, and delicious, maintaining its high quality. While some tables may be dirty and need cleaning, the overall experience remains positive. The manager embodies customer service, making visits memorable and enjoyable. However, some visitors have noted that at times, there is a wait at the counter, sometimes taking 3-10 minutes for staff to come out from the back, which is unusual compared to other locations. The staff, especially the owner and operator, are praised for their friendliness and willingness to make guests feel special, such as greeting customers in the rain or bringing a cow crown for a child. Despite the high-quality food, some customers have experienced moments of uneasy feelings due to the staff's mood, which can sometimes create an uncomfortable atmosphere.