Chick-fil-A

Name: Chick-fil-A
Address: 3461 Alpine Ave NW, Grand Rapids, Michigan, 49544, US
Telephone: (616) 327-8046
Price range: $
Rating: 3.4

$ • Fast Food, Salad, Chicken Shop

Hours:
3461 Alpine Ave NW, Grand Rapids
(616) 327-8046

Menu Order Online

About Chick-fil-A

Chick-fil-A is a well-regarded restaurant known for its cleanliness and exceptional service. The atmosphere is immaculate, with spotless bathrooms and a welcoming environment. The staff is friendly and accommodating, often going above and beyond to meet customers' needs. The food is consistently good, with options like the Grilled Chicken Club, and the waffle fries are perfect every time. The food is hot, fresh, and delicious, maintaining its high quality. While some tables may be dirty and need cleaning, the overall experience remains positive. The manager embodies customer service, making visits memorable and enjoyable. However, some visitors have noted that at times, there is a wait at the counter, sometimes taking 3-10 minutes for staff to come out from the back, which is unusual compared to other locations. The staff, especially the owner and operator, are praised for their friendliness and willingness to make guests feel special, such as greeting customers in the rain or bringing a cow crown for a child. Despite the high-quality food, some customers have experienced moments of uneasy feelings due to the staff's mood, which can sometimes create an uncomfortable atmosphere.