Chicken Shops in Grand Rapids, MI

“We had a great time there Sunday...My wife, daughter and our great granddaughter had a fun couple of hours...The music was great...We love The Moonrays...weather was perfect...Thanks...Two of our granddaughters have worked there...Amelia & Hailey...We'll be back...“

“Been a few months since I've been to this location. Turns out they've redesigned their drive-thru so that if you're using mobile-thru you have to take a completely different entrance into the parking lot than what you used to. You can't even get into that line without leaving the parking lot, going out into the street and reentering through the other entrance. So when you get in the wrong line, it becomes a big catastrophe trying to get your food.“

“Our favorite ice cream in GR!“

“Out running errands and stopped in for dinner. Had the Smokehouse BBQ with crispy filet, it was really good (unfortunately it's seasonal). Staff is always friendly and the facility is always tidy and clean. (Full disclosure, my wife works there 😁).“

“The space inside and parking is limited. But that chicken is fried to perfection every single time! I went back twice! Not to mention, I found out that the location on Eastern is the only black owned location so I will support that one for sure!“

“Juju bird catered my husband’s 40th birthday party. The chicken was AMAZING and they were wonderful to work with“

“As someone visiting from out of town, I had a rough experience when I placed an order with what turned out to be an abandoned location. Confused and disappointed, I came across this nearby spot and decided to ask if they were affiliated. Not only were they not connected, but they were just as shocked as I was about what had happened.

What truly touched me was the kindness and compassion of Mrs. Omar and Mrs. Christian. These two amazing ladies didn’t just express sympathy—they offered me a free meal without hesitation. Their generosity and warmth turned a frustrating experience into one that reminded me how good people can be.

The food was delicious, the atmosphere was welcoming, and the customer service was beyond exceptional. Thank you both for your kindness—I will never forget it. If you’re in the area, this place is a must-visit not just for the food, but for the heart behind it.🥹🙏🏾 God Bless you all.“

“i like chickfila but what’s the point in having a mobile lane if you still have to go into one lane i think that’s dumb but besides that it’s okay

update september 5 2025 still no dedicated mobile lane line this owner needs to open the mobile lane all the way instead of merging them together look at the 68th location for inspiration..“

“Food cooked fresh, as you order & lots of vegan options.“

“I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins to check in and make sure we were enjoying our food and then he said the line that every single mom wants to hear, as we were all staring at the mess our kids made this man says “don’t worry about cleaning up, that’s why you come here right? We got it.” Done, sir, you have a customer for life in me! Thank you again for making our visit so so special!“