Customers` Favorites
Customers` Favorites
“My daughter and I drove a long way together from Westland to Wyoming to watch her son Michael(my grandson) play Basketball for Grace Christian University. After the game, wanting to get back home, we stopped at KFC to get a quick meal and get started on the long drive back home. We were greeted at the counter by a very friendly young man who asked if we were ready to order. We both ordered the 2 piece $5.00 meals. He informed us that it would take at least 10 minutes to cook up more wings,drumsticks and thighs. We growned, but decided to stay and wait. He felt bad and apologized and then said "Would you be willing to take 2 Chicken breasts in place of the other 2 pieces"? We said "Sure!,Thank you"! It was all very delicious and filling, and really helped to make our day even better. That was really very kind of him and you could tell that he works from the heart. Thank you“
Customers` Favorites
“The new GM at the Wyoming 28th street location in Michigan was very welcoming and hospitable. My food was hot and fresh. I received great customer service from the other worker as well. I will be going back to that location vs. the other 28th street location.“
Customers` Favorites
“If I were to end up on death row, my last meal would certainly include the burger and salt and vinegar fries from Black Napkin. It is the best burger and fries I've had in my entire life. If I ever have a better one I will return here to update- but Im very positive that is unlikely to happen. Bon appetite y'all. This shit slaps.“
Customers` Favorites
“I am super disappointed in the change that this Chick-fil-A has made to their drive-through. They have the mobile through that was super convenient. But now it doesn’t matter if you use mobile through because they emerge everyone into one lane and you could end up behind four people that pulled in after you. So there’s no point in using the mobile through anymore. Except that you don’t know until you turn the corner which lane you wanna be in. And by then you’re stuck. Again super frustrating.“
Customers` Favorites
“We had a great time there Sunday...My wife, daughter and our great granddaughter had a fun couple of hours...The music was great...We love The Moonrays...weather was perfect...Thanks...Two of our granddaughters have worked there...Amelia & Hailey...We'll be back...“
Customers` Favorites
“I come to this Chick-fil-A at least once a week, and every single visit is fast, friendly, and consistently great. The food is always excellent, and the team does a fantastic job.
Today, though, I had an experience that truly stood out. I encountered one of the friendliest, most positive employees I've ever come across at any fast-food restaurant, and he absolutely deserves to be recognized.
Trevon took what would have been a normal mobile drive-thru pickup and turned it into an extraordinary customer experience. His smile was genuine, his attitude was contagious, and he made me feel like a valued customer from the moment I pulled up. In a world where great customer service can be hard to find, Trevon went above and beyond without even trying—he was simply being himself.
Chick-fil-A is incredibly lucky to have an employee like Trevon. He's the kind of person who makes customers want to come back again and again. His positive attitude reflects so well on the entire restaurant.
Shoutout to Trevon for delivering 100/10 customer service, my guy! Keep that big smile, keep working hard, and keep making people's days better. You're making a difference, and it doesn't go unnoticed!“
Customers` Favorites
“The food is similar to Popeye. Chicken, fish, shrimp, and sides. Most locations that I'm aware of are located in Marathon gas stations. This particular one is on 44th street in Kentwood, Michigan. The food is pretty tasty for the most part but I think that the owners of both the gas station and the restaurant needs to focus heavily on cleaning both areas of the businesses.“
Customers` Favorites
“I wish I would’ve gotten the gentleman’s name that handed us the order. He’s always absolutely phenomenal. Every time I come here, we have a wonderful experience, even if we accidentally make a mistake. 10 out of 10 I would recommend driving to this one over the hall road one any day wonderful service“
Customers` Favorites
“Juju bird catered my husband’s 40th birthday party. The chicken was AMAZING and they were wonderful to work with“
Customers` Favorites
“ordered the flavored fried chicken with fries and it was a really satisfying meal. the chicken was crispy on the outside, juicy on the inside, and coated with plenty of seasoning that added great flavor. the fries were hot, crispy, and paired perfectly with the chicken. definitely a meal i'd order again.“
Customers` Favorites
“As someone visiting from out of town, I had a rough experience when I placed an order with what turned out to be an abandoned location. Confused and disappointed, I came across this nearby spot and decided to ask if they were affiliated. Not only were they not connected, but they were just as shocked as I was about what had happened.
What truly touched me was the kindness and compassion of Mrs. Omar and Mrs. Christian. These two amazing ladies didn’t just express sympathy—they offered me a free meal without hesitation. Their generosity and warmth turned a frustrating experience into one that reminded me how good people can be.
The food was delicious, the atmosphere was welcoming, and the customer service was beyond exceptional. Thank you both for your kindness—I will never forget it. If you’re in the area, this place is a must-visit not just for the food, but for the heart behind it.🥹🙏🏾 God Bless you all.“
Customers` Favorites
“I can’t say enough amazing things about this wonderful Chick-fil-A location! I am not a review writer ever but wow, I’m a sucker for good customer service and the manager at this location goes above and beyond. John G. Embodies customer service to a tee. This man told my friend and I with our kids a couple weeks ago about the kids eat free Tuesdays and the following week we were there. This man took the time to bring our kids stickers, after his shift took a few extra mins to check in and make sure we were enjoying our food and then he said the line that every single mom wants to hear, as we were all staring at the mess our kids made this man says “don’t worry about cleaning up, that’s why you come here right? We got it.” Done, sir, you have a customer for life in me! Thank you again for making our visit so so special!“
Customers` Favorites
“best chicken ever had“
Customers` Favorites
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“I come to chick Fil a, but something is not right with your app. I have over 10,000 points and can never redeem them via mobile or in restaurants. I click redeem, choose item, add to order but when I go to check out, there is still a total. Today I went in the restaurant, scanned the item & it did not come off the order. Luckily the manager was kind enough to refund me what I wanted to redeem but that should not have to happen.“