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“Excellent food, great atmosphere as the dinning area's almost always practically a ghost town which is kinda eerie since this is Grand Rapids (thanks Covid), but I really enjoy eating here when I'm able to stop in. The staff here are really friendly too. Ocasionally your order might get messed up, but bring it back and they'll move heaven & earth to make it right. Definitely my go-to when I want quick yet great food. Also, try one their Frosty's!!“
“It is not only this location but every Wendys that I went to has the same thing happened. How could you hand out the drink without a straw? Every single time!!! I always have to ask for it which I found annoying. Please have more common sense ??♀️ how am I supposed to drink without a straw? Open the lid and slurp it?
Anyway, food is fine, the drink is good, but the employees need to have more common sense and train properly ??“
“Had to give a shout out to this Wendy’s! I’ve had several very positive experiences here! They exceed my expectations for fast food by a lot! The staff has been kind and have gone the extra mile to be helpful when I’m there with my kids. The inside is clean and the service is quick and friendly. Great job!“
“Food was amazing, and fresh. Came to this Wendy’s location for the first time this Friday at around 6pm. This Wendy’s location looked very neat! Manager smiled at me when I came in, and a young sweet girl took my order, she was very polite! All my food came out quickly, thank you great Wendy’s location will definitely have to come back to this location too!“
“Try the Baconator Fries!
- Big Bacon Classic (combo) - $11: I get around to Wendy’s more because they are my favorite burger chain. The burger patty has been getting drier at all the locations including this one, but not excessively. The taste of the burger was still great otherwise. The bun was soft, the cheese melty good, and toppings were fresh and delicious.
I asked for no pickles, but pickles were on the burger. They were not sloppy and wet, so picking them off was not too much of a hassle.
- Fries (comes with the combo): Warm to the end. A little burnt and fried with slightly older oil, but not bad. The fries were fairly generously packed for a medium.
- Frosty (comes with the combo): I asked for this instead of a drink in the combo. It was standard for a Frosty, which is great! Thick, just the right amount of chocolate, and went down smooth.
I tried the fries dipped in the frosty since this is a common practice by some. I don’t get it. Sorry. I preferred the fries and Frosty separated.
- Baconator Fries - $4: They are amazing! I have not tried these before. The portions of cheese and bacon are generous. The serving size for the price was very fair.
- Service: To the point. They did get my order wrong in one minor way, but everything else was good and super fast.
- Atmosphere: Standard for modern Wendy’s. Everything was kept up well and nothing damaged. There was a couple of tables that needed cleaning bad, but we had enough to choose from to sit where we wanted.
- Conclusion: I still prefer Wendy’s as my choice of fast food.
Visited at 5pm on a Thursday.“
“The orders come out right and they are delicious. I mean it's a fast food chain so it's not going to be anything miraculous but the staff is friendly. They don't care who you are. They just care about serving you. Good Wendy's food. I even bought five of the boo books for a dollar and was able to give it to the laundromat so kids can get free frosties.“
“I had to show my grandson the best items at Wendy’s! We got a Chili and a Frosty! He was afraid the chili was gonna be spicy, but it isn’t, and he loved it! He always loves a Frosty! The next week I had him again and he asked for a Chili and a Frosty! I also love the Senior Coffee Deal for $.45!“
“Wheelchair accessibility: If you can open doors by yourself then it's wheelchair accessible I'm in a wheelchair and it's a struggle with the doors for me I go out to eat by myself so there's no one with me. I have only had 3 employees that helped me with the doors but sadly only a few times ? and I go there may times and some times I don't go in because of the doors“