Wendy's
$ • Fast Food, BurgersAbout Wendy's
Customers' Favorites
Wendy's Reviews
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This Wendy’s drive thru was rockin’ tonight! They were so fast and the food was so hot and delicious! Thank you Wendy’s!
This location next to the Tile Shop was the best Wendy's I've been to in a long time! The staff that was working around 3pm was fantastic. Super quick, efficient, and my food was hot and fresh. The staff was also very friendly! I'll be back for sure!
First time I had a special frosty. I selected the brownie and was not disappointed.
Went well with the fries.
Fries and a frosty should be a combo 🤗
Hours
| Monday | 7AM - 1AM |
| Tuesday | 7AM - 1AM |
| Wednesday | 7AM - 1AM |
| Thursday | 7AM - 1AM |
| Friday | 7AM - 2AM |
| Saturday | 8AM - 2AM |
| Sunday | 8AM - 1AM |
Wendy's has some ongoing challenges with orders, cleanliness, and customer service. Customers have reported issues with mistakes in their orders and received attitude when asking for corrections, along with finding dirty tables. Some employees play inappropriate music loudly. The staff can be short, rude, and unhelpful, even when shown a receipt with an error. Despite these issues, many regular customers still enjoy their visits for items like Dave's triple with Ghoust🌶 🧀, Frostys, and fries, making it a popular spot for a weekend 'cheat' meal in Grand Rapids, Michigan.
Although there can be a long line during meal hours, usually around a 10-minute wait, some customers appreciate special offers like Halloween coupons for free Frostys. There have been positive notes about helpful staff, like Bri, who assisted with remaking orders after a delivery issue. Overall, while the food is considered solid, the store can feel dirty and lacks managerial oversight, with a young staff working hard during busy times.