Wendy's

$ • Fast Food, Burgers

Hours today·

About Wendy's

Wendy's has some ongoing challenges with orders, cleanliness, and customer service. Customers have reported issues with mistakes in their orders and received attitude when asking for corrections, along with finding dirty tables. Some employees play inappropriate music loudly. The staff can be short, rude, and unhelpful, even when shown a receipt with an error. Despite these issues, many regular customers still enjoy their visits for items like Dave's triple with Ghoust🌶 🧀, Frostys, and fries, making it a popular spot for a weekend 'cheat' meal in Grand Rapids, Michigan.

Although there can be a long line during meal hours, usually around a 10-minute wait, some customers appreciate special offers like Halloween coupons for free Frostys. There have been positive notes about helpful staff, like Bri, who assisted with remaking orders after a delivery issue. Overall, while the food is considered solid, the store can feel dirty and lacks managerial oversight, with a young staff working hard during busy times.

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Wendy's Menu
Wendy's Menu

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Wendy's Reviews

3.1
311 ratings
5
34%
4
9%
3
8%
2
6%
1
43%
Food
3.4
Atmosphere
3.1
Service
3.0

Share your opinion about Wendy's

Wendy’s upgraded the sandwich wrap paper. A nifty upgrade if I say so myself
Nice young man helped me today...forgot my Diet Coke but realized it was MY fault ! Great service
The past few times I've gone, it's been great and consistent service. The workers are always kind, efficient, and resolve any issues with ease. Great team!

Read All Reviews(311)

Hours

Monday 7AM - 1AM
Tuesday 7AM - 1AM
Wednesday 7AM - 1AM
Thursday 7AM - 1AM
Friday 7AM - 2AM
Saturday 8AM - 2AM
Sunday 8AM - 1AM
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