“I was going to do a survey but threw away my receipt! I ordered kind of a a lot, and went through the drive thru. Of course to keep their ticket times down they told me to drive forward and wait for my food. The women who brought my food out (literally 3 mins later) greeted me with the nicest smile! Read back my order to me, and told me to have an amazing day and a happy thanksgiving. She was genuinely so nice and sweet. I then realized I forgot to order my husbands coffee and parked and went inside. As soon as I walked in she greeted me again and said “oh no, what can we fix for you?!” So sweet and calm, and I explained it was my fault and forgot a coffee. We got to chatting for a moment and I couldn’t help but leave a review! She was a RAY OF SUNSHINE, and mind you it was FREEZING outside. I asked for her name and it was Kathy. I was there around 11-12. I am sorry I couldn’t do the survey but she needs a raise and a high five because she is AWESOME. I’ve had a rough 2 days, and the holidays coming up I was just emotional and sad, and quite literally she made my day! So Kathy with a K. You rock!!!! ❤️❤️❤️“
“Low fuel, low patience, and not much time to spare — so I pulled into the McDonald's attached to the gas station by the outlet mall, right near the Howell machine.
What could’ve been a forgettable pit stop turned into a surprisingly smooth operation. Order went in fast, food came out hot, and nothing was missing (which already puts this place ahead of expectations).
It was one of those stops where everything just worked: grab gas, grab food, get back on the road without chaos. Not gourmet, not fancy — just dependable when you need it most.
Would stop again without hesitation.“
“Usually visit in the A.M., service is typically quick and food is fresh (for fast food).
The reason I return here repeatedly; attention to detail.
Many other McDonalds will make a mess of the frappes or other drinks and hand you a disaster you do not want spreading through your car. I appreciate this has not happened to me once here. Keep up the good work.
Everyone has also been friendly and courteous.“