“Today I was picking up a large order that was placed yesterday on the app but not communicated to the team in the store until today.
At first I was told my order could partially be filled and I would be refunded the remainder. I was referred to the Manager and she handled it professionally and resolved it to perfection.
It must be difficult for the team working in the store to deal with this type of issue on a regular basis.
But the service and professionalism from the Manager was top notch !
This will keep me coming back as a customer !“
“Today I was picking up a large order that was placed yesterday on the app but not communicated to the team in the store until today. At first I was told my order could partially be filled and I would be refunded the remainder. I was referred to the Manager and she handled it professionally and resolved it to perfection. It must be difficult for the team working in the store to deal with this type of issue on a regular basis. But the service and professionalism from the Manager was top notch ! This will keep me coming back as a customer !“