McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
6820 W Main St, Kalamazoo
(269) 353-8599
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu


Hours
Monday | 4AM - 11PM |
Tuesday | 5AM - 11PM |
Wednesday | 5AM - 11PM |
Thursday | 6AM - 11PM |
Friday | 5AM - 11PM |
Saturday | 5AM - 11PM |
Sunday | 5AM - 11PM |
The McDonald's restaurant provides a reliable dining experience, with some minor inconsistencies in food quality. The burgers or buns can occasionally be dry or hard, but overall, it remains a good option considering the surrounding choices. The parking lot is moderately sized, and wheelchair accessibility is likely available. This location is known for its consistently good food, fast service, and friendly staff. The vanilla iced coffee is a particular highlight, made to perfection every time. With a welcoming atmosphere and great value, McDonald's is worth a visit, especially with the added perks of downloading their app for free food and daily discounts.
The customer service has been praised, with workers described as cordial and eager to serve. The owner/manager during lunch was also commended for being personable and kind. The staff has demonstrated their ability to handle challenges, such as when the computer was down, and the manager took control and manually instructed employees to continue operations during the inspection. However, there have been some disappointments with the food quality, such as an overcooked and dry strawberry and cream pie, and a strawberry shake that tasted more like vanilla. In these instances, the staff's response was not as satisfactory, with one employee displaying a "nasty attitude" and unnecessary rudeness.