Radisson Starbucks Kiosk

$ • Coffee Shops

Hours:
111 N Grand Ave, Lansing
(517) 482-0188

Starbucks Reviews

2.8 (123)

Beautiful lobby and convention center. Friendly staff. Tried to check in at 4pm (which is check in time) was told my room wouldn't be ready for at least 2 hours, could be longer. The employee told me she had no idea how long it would take. No offer of discount, no voucher to eat -- nothing. I cancelled my reservation without paying a fee because it was before the 6pm cancellation deadline, but was deeply disappointed with the way they handled it.

Would be five stars but the valet service and the attendant at the front desk with a sippy cup need updating like the rest of the property. Look forward to returning once rebranded and having Mona who is fabulous welcome me back as Hilton Gold. Thank you Mona, Ashlynn Shaw, Cailin H., & Katelyn.

Upon arrival I did not get the room requested. The room I was given was not clean and customer service left me on hold multiple times. With that being said construction was going on in the motel. Upon going to the front desk I got a new room and a breakfast voucher and staff were attentive for the rest of my stay.

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Hours

Monday 6AM - 9:30PM
Tuesday 6AM - 9:30PM
Wednesday 6AM - 9:30PM
Thursday 6AM - 9:30PM
Friday 6AM - 9:30PM
Saturday 6AM - 9:30PM
Sunday 6AM - 9:30PM
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