Subway in Lansing

“Ginny (so sorry if I spelled that wrong) and Jordan were beyond amazing!! Greeted me when I came in, and had awesome customer service! Kept the restaurant clean, and they probably had the best customer service ive ever experienced! Give these folks a raise!“

“Joey made my Protein Pocket a month ago and it was fantastic! I loved the flavor and the level of service he provided! I came back a couple days ago for the wrap when Joey wasn’t present and I didn’t get the same quality of wrap, but when I returned today Joey was here!! With the same exceptional service and quality wrap I was looking for!! Super kudos to him for making this experience worthwhile every time and being the reason I continue to come back!!“

“The two gentlemen who worked tonight (Sunday, June 1st, 2025, 5pm) were very kind and helpful. I ordered a footlong for children with whom I babysit at church. One has an allergy to all dairy products. The sandwich assembler was aware of the need to change his gloves between assembling sandwiches. The store is very clean. Please be sure that they are praised for their good work. Thank you!“

“I’ve visited this Subway a few times, and every time I’ve had a really great experience. The service is excellent, and the staff are always so friendly and welcoming, with genuine smiles. I truly appreciate their positive attitude it makes a big difference. I really love their service“

“I did not go to this store for a while..... I decided to start going back and an employee named Andre truly lived up to customer service and beyond. Attention to the order while still creating conversation and making me feel at ease even though he was handling multi orders and was working by himself.

Andre is awesome!“

“They guys that worked today were so nice, timely and helpful. I didn't feel rushed and my order was pretty picky but they made my sandwich perfect!😊 and provided great customer service! The store was also clean. I've worked fast food for many years and I know people only comment when they have recived bad service so I try to comment when I remember lol. Great customer service goes a long way! (Time 3:00pm to 3:15) Saturday 1/27/18“

“Upon entering, Sincere was attending to another customer. I reviewed the menu and selected my order. As I placed my order, a man who was sitting in the lobby stood up and left, seemingly intending to place his order. Despite Sincere attempting to catch him, the man was rude and continued to his car.“

“I went to subway frandor today and was greeted by the general manager Kami , very kind even though she was busy she made sure to move efficiently and make everyone waiting in the store happy and a very welcoming environment we will be back . And my sandwhich was the best one I’ve had so far made by subway . Keep up the great work !“

“Came into the subway. Ordered two subs and two pops and went to pay with a $50 bill and it was informed they do not accept 50s or $100s. But other than that the service was quick and the lady making the subs did do a good job of preparing the subs.“