Red Robin Gourmet Burgers and Brews

$$ • Family Style, Burgers, American

Hours:
31805 John R Rd, Madison Heights
(248) 577-5870

Ratings

Take-Out/Delivery Options

Tips

Reviews for Red Robin

Great service during Covid. On a Saturday evening where it should have been a dinner rush. The restaurant exceeded my expectations. They sat us with no wait and our server was amazing. His name was Keith he saw we had children and made sure our food was prompt on coming out and everything was so fresh and he remembered key details. My son likes mustard only. Which definitely is a plus when u have a toddler. I highly recommend him if you visit this location.

Even before Covid this location can never get a simple carry out order right. Always having to wait for the right meal while the rest of my parties food goes cold and they offer no apologizes, just snarky remarks. Even when I have them repeat the order back several times in the phone.

Today me and my family decided grudgingly to try going out to eat again. It's not the restaurants fault, but we have found a lower level of quality during the shutdowns... Today my mind was changed. There is a value to good service even during a hard time. Totally understand that everyone is going through a rough spot, but our waiter Wan change our opinion. Thought about giving up on this restaurant, but Wan's interaction with my family and his realness showed me the level of...read full review

More Reviews(156)

Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.