Customers` Favorites
Customers` Favorites
“we go to the Mason location. Food is usually pretty fresh.
There is one male manager that you don’t know what “mood” he’s in until he either speaks or hides in the back so I give him 2 stars will it be the Jekyll or Hyde persona for that visit?
They are the closest location trekking home from work so already I just want to get food and go home without feeling like I’m a bother.
Do Better Dude!“
Customers` Favorites
“Angela Ricky and Kaitlyn were amazing people. I will be a returning customer.
A loyal customer to the company as I love the subs I get the most respect welcoming ever every time I come to The Okemos location
I feel like family in the house hospitality
Thank you so much for the warm welcoming“
Customers` Favorites
“Order ready really fast.
Interior could use a refresh.
Has Pepsi Zero on-tap.
Sandwich somewhat better than competitors. Could take a page from Philly originals and up the level of the bread.
Cheese a bit understated, but many of us will always want more.“
Customers` Favorites
“Was in need of catering services for Customer Service Week and my staff overwhelmingly voted for Jersey Giant on Cedar Street in Lansing. I’m not a sandwich person so I was hesitant for such an important event, but I ordered based in their feedback. Dale helped me with figuring out how many platters I needed and to be very transparent, I tried TWO sandwiches and they were the freshest, most delicious sandwiches I have ever had, remember, I’m not a sandwich person. My staff were over the moon with their lunch and made me promise to only provide food from Jersey Giant. I promised!!! Large order, some veggie subs, all the trimmings, delicious!“
Customers` Favorites
“This location delivers on all fronts, demonstrating a commendable commitment to operational efficiency and customer satisfaction. The staff are notably friendly and professional.
Our order was processed with impressive precision: it was ready precisely upon arrival, minimizing wait time. Furthermore, the sandwiches were executed flawlessly, prepared perfectly and exactly to order specifications.
This is a reliable establishment that focuses on doing the fundamentals exceptionally well. Highly recommended for dependable, high-quality service.“
Customers` Favorites
“Honestly so impressed by my meal. I tried a Philly cheesesteak old skool & BBQ Wings ! These guys did their thing! & service was great which is rare at a drive thru in Lansing. Would def come back. Strawberry lemonade was also a hit.“
Customers` Favorites
“Jersey Giant Okemos went above and beyond to help me fix a large sub order I mistakenly placed for the wrong date and time. As it was my own error and the timeline was really tight, they were under absolutely no obligation to help me fix it, but they did and were incredibly kind about the whole ordeal. They were courteous, understanding and the subs were fantastic! So thankful for their top notch customer service and will definitely be back!“
“Ben was incredibly helpful! I accidentally placed an online order at the wrong store, Ben offered to call them and void the order to replace it at the correct store. I've never had a restaurant do that for me, I am incredibly grateful for the excellent customer service. Thanks Ben!“
Customers` Favorites
“This is one of the only Jersey Giant in the surrounding greater Lansing area that still serves the ORIGINAL Jersey Giant bread. They do advertise it in their front window as well.
Went here with a group of co-workers for lunch. Always have been a huge fan of Jersey Giant and was severely disappointed when most of them went away from their old bread deliveries and started baking their own. It just wasn't the same and I stopped going. However, a good friend of mine told me about this one and I'll never go to another location but this one.
Walked in, got order taken immediately, two women working behind the counter were friendly and on top of it. (I asked the young lady if this was the last location still serving the right bread and she informed me there are x3 locations, here, Perry and Williamston). They also have a good deal that gives medical personnel 10% off any order.
I'll definitely be back, thank you guys for staying true to the brand name!“
Customers` Favorites
“My fiancée and I had Lunch at Subway today. We really enjoyed it. I had a veggie wrap. The veggies were fresh and I enjoyed the cheese selection. My fiancée's garlic/ parmesan sub was exactly how she likes it. And though we were in Holt/South Lansing the atmosphere was relaxed and calm. The complete opposite of McDonald's across the road.“
Customers` Favorites
“Really enjoy coming to this location. The food is always fresh, the staff is always friendly and warm. I came in the other day with my kids and Chris helped us he has phenomenal customer service , and he was more than happy to accommodate my daughter when she asked him to cut her 6'inch into 3 sandwiches. Don't know how, but he made it work lol ✊🏽.“
Customers` Favorites
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“The food is almost as good as the service, which is excellent.“