“I've been very impressed with this Panera bread. Food is always fresh and delicious. The last time I went through the drive through, they forgot to give me a knife to put cream cheese on a bagel, so I had to run in which wasn't great. But, when I went in, the lady that was at the window saw me and asked what I needed.. she felt so bad, apologized and and gave us 2 free cookies because of her forgetfulness. I was very impressed-it was very professional how she handle it and she totally made up for the missing knife!!“
“We go to this restaurant frequently when we are in Mt. Pleasant and have noticed that the quality of the food has taken a nose-dive. I like their Chicken Scampi but this time the chicken was slightly burnt and there was no sauce on the plate.My husband said that his meal was not as good as usual.I have to admit that they were very busy while we were there and that's the main reason I didn't send the meal back to be replaced.“