Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
43345 Crescent Blvd, Novi
(248) 349-4029
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Walked in around 2:30 for a late lunch and the line was out the door- but didn’t think anything of it. Waited it out and got up to the front and they were out of three pans of stuff yet there were literally 6 people working in the kitchen. Went to sit down and every table was disgusting and filthy with leftover food. One guy was acting like he was sweeping but not really sure if he was… went to eat our chips and they tasted like they were a week old stale, greasy and loaded...read full review
I put in a group order online for a work meeting. They charged me,sent an email confirmation, and when i arrived they had canceled the order without notifying me! They claimed they refunded me over $160 and that appears to be a lie as well. I’m telling everyone I know to NEVER spend another penny there.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers a pleasant dining experience with friendly staff and good food. Customers can enjoy a high level of customization. This location stands out for its great customer service, with staff members being attentive and welcoming. The food is fresh and made on the spot, with generous portions. The setting is casual and simple, making it a great value for the price. The new GM, D'Mahrya, was cooking, prepping, and ringing customers out with a very positive attitude and was very efficient. Customers appreciate the fresh ingredients and classic Chipotle flavors, with burritos, bowls, and tacos made right in front of them. Staff is friendly and quick once at the line, and ingredients are consistently fresh. However, the line can be long, so it is advised to bring patience or order ahead through the app. Seating can be less than ideal, often leading customers to eat outside, which is okay unless they mind bugs. While the store was noted to be clean during one visit, other reviews mentioned disorganization and cleanliness issues. Overall, Chipotle provides solid food and friendly service, but customers should expect a wait and are advised to check seating conditions.