Crumbl
$$ • Bakery, Ice Cream, Dessert
Hours:
26060 Ingersol Dr, Novi
(248) 916-9450
About Crumbl Cookies
Customers' Favorites
Crumbl Cookies Reviews
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Called the store and spoke with the manager. This was the 4th time we've ordered for delivery and we never received our milk that we ordered. 3 times on the app 1 time with Grub Hub. The manager played the blame game on the app, corporate, driver then said he had no record of our order. We just ordered it 30 minutes ago. I was told I could come up and get my milk. I explained I was not going to drive 30 minutes at 915 at night for a milk. That's why we ordered delivery. VERY...read full review
Amazing service!!
Menu
Hours
| Monday | 8AM - 10PM |
| Tuesday | 8AM - 10PM |
| Wednesday | 8AM - 10PM |
| Thursday | 8AM - 10PM |
| Friday | 8AM - 11PM |
| Saturday | 8AM - 11PM |
| Sunday | Closed |
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Crumbl is a popular bakery known for its large, soft, and flavorful cookies, often presented in pink boxes that make each visit feel like a gift. The restaurant offers a variety of rotating weekly flavors, keeping the experience fresh and interesting, though some flavors can be very sweet, so a little goes a long way. Customers appreciate the friendly atmosphere and top-notch presentation, making it a fun place for treats. Many reviewers highlight the excellent customer service, especially from staff members who go above and beyond, even during busy times. Ordering through the app is easy and convenient, allowing customers to skip long lines. While some find the cookies delicious and perfect for sharing or pairing with hot chocolate, others mention that their personal taste may vary, with some finding the cookies not as good as expected. The venue is generally considered pleasant, and accessibility features are available, though it’s suggested to call ahead for specific needs. Overall, Crumbl is seen as a place for enjoying big, flavorful cookies and a cheerful, friendly environment, making it a favorite spot for a special treat.