Shake Shack

$$ • Hamburgers, Hot Dogs, Fast Food, Wine

850 W Big Beaver Rd, Troy
(248) 817-1529


Take-Out/Delivery Options


Reviews for Shake Shack

one of the worst fast food. and none honestly workers. don't trust them. I was there 2 months ago ordered food and they charged me way over the actual amount. I asked to cancel and return my money because they can't figure out how to fix it. until now I didn't get my money. the supervisor or who ever was on charge at this time give me her phone number and told me if I didn't get refund to call her and she said trust us we will fix it and she never full review

Waited 30mins for my dine in order and nobody brought out the food. I had asked them how long and they hadn’t even started making it. The building was completely empty as well so no reason for them to forget about us. Downtown Detroit is a much better location surprisingly

I place an order and paid for it on the app because I was running late for something and didn't want to wait for my food upon arrival.Once I got to the restaurant, about 6 people were waiting outside in 40 degree and windy weather, all wearing masks. I asked them if anyone had even come out to see ask what the name for their orders were, and they all said no. I stepped over the giant metal sign they had obstructing the door, and was rudely ordered to go back outside in full review

More Reviews(176)


Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.