“Ordered online from Allen Park at 6:05. Email states ordered would be ready at 6:25. Arrived at 6:28 and ordered wasn’t even started yet! They said they were busy. I should have been next since I was in the store but they continued to wait on everyone else and then waited on me! I tip 20% for carry out and since service didn’t warrant a tip, I want that refunded. Wrong bread on my sub was wrong, no big deal. Still good sub. I’m upset due to the fact of what is the point of ordering online if the order “doesn’t jump the line?”. Won’t happen again.EDIT: I talked to Brenda the manager and she was apologetic and offered me a remake of my order. She explained it was a new employee and he wasn’t familiar with the online orders and there was a call off that night. I appreciate the honesty and will visit this location again.“
“Was there a couple days ago around lunchtime, they were very busy and Gabby was holding down the fort by herself like a rockstar. She was kind and friendly to everyone who walked in and assured everyone that she would be with them as soon as she could!“