“I recently had a great experience at a Subway location on Woodward, near Wayne State University. As someone who enjoys chicken, I was really impressed with the quality and taste of their chicken sandwiches—they were fresh, flavorful, and made just the way I like. Another highlight for me was their cookies, which were soft, delicious, and the perfect treat to go along with my meal.
What made the visit even better was the friendly and respectful behavior of the employees. They were attentive, quick with service, and made sure my order was exactly right. Overall, I’m very satisfied with both the food and the service, and this Subway has definitely become one of my go-to spots in the area.😋“
“I came in today on my lunch break I was in a great mood until the sandwich maker got offended because I politely asked her could she wash her hands and put on a new pair of gloves she then asked me if I waa okay I tols her that I i was fine she told me that it didn't seem like it she told me my energy was off I want be going back there for a very long time. when I first started coming there the service and customer service was excellent“
“Subway is a great spot for a quick, satisfying meal! The service is fast, making it perfect for busy days or a quick lunch break. The locations I’ve visited are consistently clean and well-maintained, which adds to the overall positive experience. Plus, the deals available in the app make it easy to grab your favorite subs at great prices. If you’re looking for convenience, fresh ingredients, and savings, Subway delivers every time!“
“We’ve all been there: running on fumes, staring down a tight schedule, and just needing a quick bite in the city that doesn't slow you down. I swung by this Subway on Grand River right in the middle of a chaotic afternoon, expecting just the standard, run-of-the-mill sandwich experience. Honestly? I was completely blown away by how well-run this spot is.
First off, as soon as you walk in, you notice how incredibly clean it is. The whole setup looks brand new and spotless. The bright lighting, the immaculate glass on the prep station, and even the chip racks and drink coolers are perfectly stocked and organized. It shares space with a convenience setup, which is honestly a huge plus because I was able to grab my lunch, a cold drink, and some snacks for later all in one swoop.
I also noticed they have the fresh meat slicers right behind the counter now, and you can really taste the difference in quality. The staff working the line deserves a shoutout, too. They were handling a steady flow of customers like absolute pros—working fast to keep the line moving, but they didn’t rush me while I was ordering. They built my sandwich exactly how I asked, toasted it perfectly, and didn't drown it in sauce (which is usually my biggest pet peeve!).
If you are navigating downtown Detroit and need a fast, reliable, and surprisingly fresh meal, this location is a hidden gem. It completely elevated my usual fast-food expectations. Quick, friendly, and spotless. I'll definitely be making this my regular stop when I'm in the area!“
“This place has the nicest employees however when trying to call and inform them that all of their cookies today 12/19/24 tastes like cleaning detergent I could not get anyone to answer the phone. I just kept getting placed on hold then disconnected. DO NOT BUY THE COOKIES! I had to trash them all.“
“The crew that worked at this Henry Ford location on: April 14, 2026 around 2 pm was GREAT! I was having a low blood sugar reaction and they helped me immediately when I told them. I requested an oatmeal raisin cookie and cup for a drink until I could order my sandwich. Tanijha gave me the cookie and cup immediately. When it was my turn to order my sandwich Mimi and Malcolm worked very well together to get my sandwich to me expeditiously due to my low blood sugar. All this happened during a very busy time for them; however, they worked together to get me and my blood sugar together! 😊 I want each of them to know that I appreciate them from the bottom of my heart. I tried to call to speak with their manager Angela the next day, to compliment them, but the phone just rang, then cut off. God BLESS and kudos to each of them for a JOB WELL DONE!
MS. Chiquita S. Whitfield, MSN, RN“
“We came here a few minutes prior to closing time.
The man that serviced us was extremely pleasant, prompt and polite. He was an older gentleman with salt and pepper or possibly white hair. He was so patient with us, even though he was about to close down. He loaded our sandwiches up with the remainder of meat he had left (we got double meat and it was much more generous than any other subway we’ve been to) and he was super fast with the whole process. It’s truly the people that make an establishment 5 stars or 1 star. He did an awesome job and we truly thank him for servicing customers so close to the end of the shift, and even a few minutes after close, with such understanding, patience and respect. You don’t see that very often, especially in a fast food restaurant. The food was great, too. The sandwiches were juicy, fat and toasty. Just how we like them. Cookies on point. We will come back.
Don’t let the “atmosphere” of the place deter you. Sure, it’s not glamorous. But the service made up for it in spades. Thank you kind sir!“
“Update 5-5-26: I went back and they made my sandwich again no problem. They did say next time I need to have the physical sandwich with me… regardless I’m happy they were able to resolve it. And I updated my review to reflect.
Want my money back 😕 So they got my order completely wrong. I ordered through the app and basically got an entirely different sandwich. It was not toasted, they added coleslaw and the sauce wasn’t even the correct sauce. I don’t know what was going on but I made this order through the app and never had an issue before. Was in a rush so I didn’t check before leaving the store and now I have a sandwich I fundamentally did not order. Do better please.“
“I loved how clean, neat and tidy the store was. And the crew there was honestly hard at work making sure all of the orders were up the costumers standards. I honestly and truly loved my experience at this Subway location I will be returning.“
“⭐⭐⭐⭐⭐ Best Subway. Ask for Little Moe.
This is the only Subway I go to in Dearborn/Detroit. During the daytime, Little Moe is there — and he keeps every veggie and meat looking fresh, clean, and actually fresh. But here's the secret: just ask him to make you his own specialty sandwich and let him surprise you. Kid's young but has wisdom beyond his age. Best sandwiches you'll ever have from a Subway. Trust him.“
“HOT DAMMMMMMM....THE ONLY SANDWICH ON THE MENU I'LL EVER EAT!!! THE CHICKEN CHIPOTLE WITH AMERICAN CHEESE ON WHEAT ORRR THE ITALIAN HERB & CHEESE BREAD (WITH THE INSIDE DUGGED OUT) WITH THE CHIPOTLE SAUCE ON BEFORE IT GOES IN THE OVEN. WHEN THE SANDWICH COMES OUT OF OVEN, I'LL HAVE IT WITH LETTUCE, TOMATOES, CUCUMBER, ONIONS(NOT AFRAID OF ONIONS ?), PICKLES & GREEN PEPPERS WITH MORE CHIPOTLE SAUCE PLEASEEE! ? THANK YOUUU!?? OH, AND THE BEST SUBWAY IS @ 6 MILE & WYOMING INSIDE THE GAS STATION. ??“
“I just have to give a shout out to the employee that was working the night we came in (I didn't get her name but I remember she had blue colored hair). There was some chaos going on in the front of the gas station while we were just trying to get some food. She was calm, friendly, made my sandwich just how I liked it and offered up fresh cookies. Great service!“
“They don't help you out with the menus! I looked online and saw they had rice bowls! We don't even have rice! If they would stop talking and pay more attention to the customers and explain the menus better! Especially to the new consumer it would be a wonderful place!“
“They are the best! Kind friendly service and my sandwich was made perfectly. The 2 ladies that worked today made me feel welcome and provided great service. Make sure to sign up for rewards online to take advantage of all of the amazing deals.“
“I had the spicy Italian sub. The sub was fresh and made just like I wanted. Clean restaurant. And the service was great and fast.
Vegetarian options: Lots of veggies choices
Kid-friendliness: Kid friendly menu
Parking: Lots of parking available
Wheelchair accessibility: Wheelchair accessible“
“I ordered 6 footlong subs! The workers were very nice and really patient while I was ordering and making the sandwiches. My child wanted a pizza, but they didn't have the bread. I asked them if they could make a pizza on flat bread, and they did! They used the sauce from the meatballs. I left a tip and will definitely go back “
“The Guy with the glasses is one of the best employees I have seen work at subway before. My subs were nice and neat and cooked to perfection the way how I like it. The area is nice and clean. Quick service as well. The manager should hire more people like him. Overall I am very satisfied and definitely coming back.“
“This place is just ok depending on who's working, the food is good but your experience will depend on whose working and the prices can be high bcause they change alot and they don't always have the soup available but overall its typical, not too bad“
“Atkinson Illinois, Loves truck stop subway is excellent hot delicious sub. Clean environment. Should be used as a training center on how to operate a truck stop. Job well done with the manager Andre,and staff.5 star rating. I stop here twice a week.“
“I ordered off of the app and everything was correct, sandwiches were nice and neat. I really appreciate that the special instructions I asked for were accommodated. Customer service was top tier....the attitude of the lady that served me was most delightful. Establishment was tidy as well.“
“The subs are delicious, and the service is pretty fast. I usually order a footlong turkey, bacon and provolone on Italian herb bread toasted? The broccoli and cheese soup is to die for. The cookies are fresh and the frozen cherry icee hits the spot.“
“Since the management has changed, it's gotten a lot better from a few years ago, but they seem to be understaffed more often than not.That said, the staff they have often are really good and doing the work of 2-3 people as efficiently as they can. I highly respect quite a few people they have on the line now, especially given how ridiculous the clientele at the location can be.“
“The girl that made my online order 2 12” turkey one with mash avocado and sweet +pizza onion and other with o,l,t mayo … today 3/19 at approx 3 while working alone did her damn thang she was busy and working alone and I work at a competitor sub shop so I don’t get them often but was just having a craving for subway mannn best frikkin subway sandwich I have ever had she is amazing idk if she’s manger or something but pay that girl great because she is a sandwich artist ✨“
“This particular location is the ONLY subway that gets my order right, every. single. time. If you’re tired of ordering from stores that forget items or mess your order up, come to the James Couzens Subway in Detroit. They’ll take care of you and make sure you leave with what you ordered.“
“Friendly and fresh all in one bite! Cookies don't last more than 24 hours so they are always soft!
Vegetarian options: They offer veggie patties, a soup with no meat and unlimited fresh vegetables on every sub
Dietary restrictions: Staff is willing to change gloves, tools or anything else to prevent cross contamination from meat to veggies, fish to anything, ECT.
Parking: It's in a grocery store complex so there's parking everywhere
Kid-friendliness: Kid friendly meals and staff are very tolerant.“