Subway in Wyandotte

“From the moment I walked in, she greeted every customer with a smile, asked how everyone was doing, and even knew many customers by name. That level of genuine customer service is something so many establishments are missing today.

She was the only employee working during the lunch rush, yet she managed to keep the line moving while still making every customer feel welcomed and valued.
This Subway is located inside a hospital. I was there while my mother was having surgery and decided to stop in for lunch. I'm so glad I did.

Thank you, Gabby, for your kindness, professionalism, and outstanding customer service. You truly made a stressful day a little brighter. I hope Subway recognizes what a tremendous asset you are.“

“Ordered online from Allen Park at 6:05. Email states ordered would be ready at 6:25. Arrived at 6:28 and ordered wasn’t even started yet! They said they were busy. I should have been next since I was in the store but they continued to wait on everyone else and then waited on me! I tip 20% for carry out and since service didn’t warrant a tip, I want that refunded. Wrong bread on my sub was wrong, no big deal. Still good sub. I’m upset due to the fact of what is the point of ordering online if the order “doesn’t jump the line?”. Won’t happen again.EDIT: I talked to Brenda the manager and she was apologetic and offered me a remake of my order. She explained it was a new employee and he wasn’t familiar with the online orders and there was a call off that night. I appreciate the honesty and will visit this location again.“