Serrano's Cocina

This place should be shut down. All the pictures are very misleading. The place appears to have become a homeless shelter. The front desk was taped together, all the trees where dead coming up to the property, there were broken down cars in the parking lot and cars with flat tires, there was graffiti in the elevator, the place smelled of Indian food, there were stains everywhere on the rooms carpet, chair and on the mattresses. The pool was empty and out of order, there was no...read full review

The receptionist are all rude and bad attitude. They sit around all day doing nothing!! I seen them and heard them talk to people with with pets and stated they can only bring the dogs out when they are off the clock! Like pets are just suppose to be locked up and not potty or pee!!!! Get a life for real!!! Or don't work !!!

As I know when we spend our money to the hotel, it should be clean, starting from the outside when you walk to the your room, the carpet is dirty and smell very bad, I order 2 beds in one room when I went to check in, the front desk she is not willing to work and she gave me the room 1004 that someone was smoked a weed inside of the room and not any air conditioner, and phone is not working, the bed is very dirty from the bottom and ages, I bet no one stay for a minute, because...read full review